Surratt Automatique Lip Crayon - P.O.C. and similar items

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Returns: We accept returns on brand new and unused items within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition, with all tags and packaging intact. – Refunds: Once we receive and inspect the returned item, we will issue a full refund to the original payment method used for the purchase. Please note that shipping fees are non-refundable.

Return Process: To initiate a return, please contact our customer support team with your order details. We will provide you with instructions on how to proceed with return and any the necessary return labels.

Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the return is due to a defect or error on our part.

Please allow 2-3 business days for us to process your return and issue the refund. If you have any questions or need further assistance regarding our return policy, please don’t hesitate to reach out to our customer support team.

Thank you for your understanding and cooperation.

We value your satisfaction and strive to provide you with the best shopping experience possible.