Natural Egyptian alabaster candle holder. and similar items

Dear customer, we are always preserving our customers and your satisfaction is our first goal regarding shipping
We pack the products to the fullest, but sometimes damages occur during the transportation process and open the products at the customs. We provide an insurance service on the parcels so that if any damage occurs, we can send a replacement parcel for free
We are not responsible for any damages that occur during the transportation process unless you pay the insurance amount
In the event of any damage during the transportation process and you want a replacement package, we will bear half the cost of the product, and from your side, you will bear half the cost of the product with the cost of shipping
The store is not responsible for any damages that occur unless the customer pays the cost of securing the parcels
In the event of non-payment of the insurance, the buyer shall bear the cost of returning the products. And the loss in value