Dog Memorial Journal In loving memory of Dog and similar items

30-Day Return Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a hassle-free 30-day return policy. Here’s what you need to know:

Returns Eligibility:

You may return most items within 30 days of receiving your order.
The item must be in its original condition, unused, and in its original packaging.
Exclusions:

Some items, such as personalized or customized products, may not be eligible for return.
Perishable goods, hygiene products, and downloadable software are not returnable.
How to Initiate a Return:

Contact our customer support team to request a return authorization.
Pack the item securely in its original packaging.
Return Shipping:

You are responsible for return shipping costs unless the return is due to our error or a defective product.
Refund Process:

Once we receive your return and inspect the item, we will initiate a refund to your original payment method.
Refund Timing:

Refunds are typically processed within 5-7 business days after we receive the returned item.
We strive to make the return process as smooth as possible. If you have any questions or need assistance with your return, please don’t hesitate to contact our customer support team.

Thank you for choosing us, and we appreciate your trust in our products.