Mini Pocket Penguin Care-Bringing Hug and similar items

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If you have questions about shipping, please contact the seller.

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Return Policy:
We want you to be completely satisfied with your purchase from Easy Life. If you have any concerns about your order, please review our return policy below:

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Return Period: You have 7 days from the date of delivery to initiate a return.
Return Process: To initiate a return, please contact us with your order number and the reason for the return. We will provide you with return instructions.
Return Shipping: If the item was damaged or defective, return shipping will be free. We will provide you with a prepaid shipping label, or simply send you a full or partial refund. For other cases, you are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your item.
Refund or Exchange: Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.