Donna Kooler's 555 Country Cross Stitch and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

You can make your offer during the checkout process as long as you do not live in a state where marketplace facilitator tax laws exist. Check your state.

As our items are a mixture of pre-loved as well as new, and all measurements are provided for clothing, we do not accept returns unless they are faulty, damaged during shipment, or incorrectly shipped. If this is the case, you must notify us within 14 days of receipt and return it to us unworn/unused. Items are faulty if they are received damaged or incorrectly shipped. Items that are damaged as a result of normal wear and tear, or do not fit as expected, are not considered to be faulty. A full refund and shipping label will be provided (at times an item may not be requested to be returned) upon receipt of the damaged item.

Ready to ship items may be returned within 14 days of receipt.

Currently item(s) may not be exchanged; we ask you to place a new order with us online where multiple sizes are offered.

Items should be returned, unused and with all garment tags still attached where applicable. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.