a buyer purchased an item and now is requesting to change their ship to address
|
edensgarden6577 Reputation: 10 See edensgarden6577's booth |
I would not do that unless the buyer cancels the order and re-orders using the new address. It is entirely possible (not saying that this buyer would do that) that the buyer could claim that the item was not received (to their original address) and file a claim. Buyer then gets their money back (from PayPal, Stripe, etc.) and you LOSE the item.
Sellers should NEVER ship to a customer-requested change in the shipping address. ALWAYS suggest that the buyer cancel and input their new address on a new order so that you minimize the scam potential.
|
tomwayne1 Reputation: 8637 See tomwayne1's booth |
Viewed: 477 times
Asked: 10 months ago
Latest response: 10 months ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
