None of my price changes or new items syncing to ebay

The first 22 items I listed were synced to Ebay. However, now when I lower prices or list new items none of them are synced. I have the button checked to automatically sync but it does not happen.

asked over 3 years ago

nixie3
Reputation: 12
See nixie3's booth
2 Answers

This is an official Bonanza response.

Welcome to Bonanza Community Help Page!

Bonanza’s Community Help page is a place you can get general questions about items answered from the community.

By default, subsequent item imports will only pay attention to items that were added to your eBay account since the last eBay import.

Here is information from our help pages.
If you’re making changes to your listings on eBay after you’ve already imported them to Bonanza and want those changes to show on your Bonanza listings, then you’ll want to indicate that the importer should override existing items.

Scroll down to the “New and Revised items” section under the eBay Import Settings
Select the option to “Import new items and override existing items”
This option may add significant time to your import
Any edits you made to your previously imported listings on Bonanza will be lost; use this option with caution!

The ‘override existing’ option will only apply to one-off imports or the very first import of an ongoing ‘sync’.
Subsequent syncs will revert back to importing new items only.
You must edit your import settings prior to each sync to indicate the importer should revise previously imported items once changes have been made to your listings on eBay.

For questions concerning your booth, please contact our award-winning support team at [email protected]. We’ll be glad to help!!

In the meantime here is a link from our Help pages All about the eBay importer
https://support.bonanza.com/hc/en-us/articles/360001111052-All-About-the-eBay-Importer

We try to keep support-related questions off of this page but we will be glad to assist you with this.

Thank you!

Kind Regards

Wanda T.
Happiness Producer
Bonanza Support Team

answered over 3 years ago

I wasn’t asking about importing FROM Ebay, I am exporting to Ebay FROM Bonanza and it doesn’t work well at all. Tonight I checked and either Ebay or Bonanza imported TO Ebay and about half my items on Ebay say free shipping. I’m glad I caught it-in Bonanza I have flat rate shipping and a price inserted. This did not transfer over to Ebay this way. I had to go into Ebay and edit each item. What a mess.
Half the time it doesn’t import and I have to manually choose each one to import. I might as well just go back to Ebay.

answered over 3 years ago

nixie3
Reputation: 12
See nixie3's booth
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