Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Facts about Sale Stores
- We are a privately held eCommerce Retailer and Wholesaler.
- We are a member of the Better Business Bureau, with an A+ rating.
- Over 32 years of delivering quality products.
What do we do
We are like a department store, but where most of the products are heavily discounted. We carry many products in our stock but we also drop-ship directly from our Suppliers. In most cases we are direct with Manufacturers, but we also buy through authorized Distributors of many other Manufacturers. We sell Appliances, Computer Hardware, Software & Supplies, Consumer Electronics, Phones and Communications Equipment, Extended Warranties, Furniture, Office Equipment & Supplies, Security Systems and Accessories, Tools, etc. We also sell WHOLESALE and EXPORT. We accept Government, Military and Schools Purchase Orders.
Superior Customer Service
Our staff is multi-lingual (English, Spanish and German). We get Excellent Ratings on Amazon and other Shopping sites. We use cutting edge CRM (Customer Relationship Management) software and whenever a customer contacts us for any reason, we open a case and do not close it until resolved.
Our Pledge
We cannot promise that we will do everything that any customer demands from us, but we WILL WORK VERY HARD to try to accommodate our customers needs.
Fast Shipping
You will receive your products as soon as possible. After receipt of payment, your order will be processed immediately. As a rule, you can expect your order to be delivered within three to seven working days depending your location. Major Appliance and Furniture may take longer due to being shipped via a Trucking Company. White Glove Delivery (which includes Delivery, Inside Placement, Unpacking, Installation/Setup, Removal of Debris) may take a few extra days.
We only ship to the lower 48 US contiguous continental States excluding Hawaii, Alaska and Puerto Rico. We do not ship to US Protectorates, APO/FPO and PO Boxes. We also do not ship internationally. Our Headquarters are located in Pembroke Park, Florida, USA, but your products might ship from other locations.
30-Days Return Guarantee
1. Returning/Exchanging
If your product arrives defective or damaged, try refusing delivery from the Carrier. That will allow us to ship a replacement unit quickly. If refusing delivery is not possible, contact us and we will send you instructions for the return/exchange. Please do not return a product until you receive the Return Authorization (RA#) and instructions from us, as the product might end up lost if returned without an RA#. In such case no refund will be possible.
2. Time allowed for Returns
If you need to return a product for any reason, you can do so but you have to report the issue and request the return within 7 days of receipt and the return has to be postmarked within 30 days of receipt of the original shipment to you. After 30 days you will need to contact the Manufacturer directly for Warranty Repair.
3. Condition of Returns
In order to make a return, the product must be in NEW condition, with the ORIGINAL BOX, all the Accessories, Paperwork and Packing Materials intact, exactly as you received it.
4. Shipping & Handling Costs
If the return is due to our error, we will pick up the product at our expense. If the return is for any reason other than a fault of our Company, the actual shipping and handling costs (both ways) will be your responsibility. If you do not like a product or no longer need it, this is not considered our fault and we will not issue a shipping label for the return. If you ship the product at your expense please insure it for the full value of the order.
5. Restocking Fees
If you refuse delivery or decide to return a product because you changed your mind, no longer need the product, have buyer’s remorse, found a cheaper seller, you don’t like the product or the product doesn’t fit your needs, a restocking fee will apply:
Any unopened item in original condition: We will refund 80% of the item’s price.
Any item that is not in its original condition, is damaged, or is missing parts or original packaging for reasons not due to our error: Depending on the condition of the item received, we will refund from 50% to 70% of item’s price or we could also return the product to you and not refund anything if the product is in bad condition or missing important parts.
6. Refunds
Refunds can take 5-10 business days from the date the item returned was received by us or by our supplier.
Shipping policy
Fast Shipping
You will receive your products as soon as possible. After receipt of payment, your order will be processed immediately. As a rule, you can expect your order to be delivered within three to seven working days depending your location. Major Appliance and Furniture may take longer due to being shipped via a Trucking Company. White Glove Delivery (which includes Delivery, Inside Placement, Unpacking, Installation/Setup, Removal of Debris) may take a few extra days.
We only ship to the lower 48 US contiguous continental States excluding Hawaii, Alaska and Puerto Rico. We do not ship to US Protectorates, APO/FPO and PO Boxes. We also do not ship internationally. Our Headquarters are located in Pembroke Park, Florida, USA, but your products might ship from other locations.
Return policy
Refunds available: See booth/item description for details30-Days Return Guarantee
1. Returning/Exchanging
If your product arrives defective or damaged, try refusing delivery from the Carrier. That will allow us to ship a replacement unit quickly. If refusing delivery is not possible, contact us and we will send you instructions for the return/exchange. Please do not return a product until you receive the Return Authorization (RA#) and instructions from us, as the product might end up lost if returned without an RA#. In such case no refund will be possible.
2. Time allowed for Returns
If you need to return a product for any reason, you can do so but you have to report the issue and request the return within 7 days of receipt and the return has to be postmarked within 30 days of receipt of the original shipment to you. After 30 days you will need to contact the Manufacturer directly for Warranty Repair.
3. Condition of Returns
In order to make a return, the product must be in NEW condition, with the ORIGINAL BOX, all the Accessories, Paperwork and Packing Materials intact, exactly as you received it.
4. Shipping & Handling Costs
If the return is due to our error, we will pick up the product at our expense. If the return is for any reason other than a fault of our Company, the actual shipping and handling costs (both ways) will be your responsibility. If you do not like a product or no longer need it, this is not considered our fault and we will not issue a shipping label for the return. If you ship the product at your expense please insure it for the full value of the order.
5. Restocking Fees
If you refuse delivery or decide to return a product because you changed your mind, no longer need the product, have buyer’s remorse, found a cheaper seller, you don’t like the product or the product doesn’t fit your needs, a restocking fee will apply:
Any unopened item in original condition: We will refund 80% of the item’s price.
Any item that is not in its original condition, is damaged, or is missing parts or original packaging for reasons not due to our error: Depending on the condition of the item received, we will refund from 50% to 70% of item’s price or we could also return the product to you and not refund anything if the product is in bad condition or missing important parts.
6. Refunds
Refunds can take 5-10 business days from the date the item returned was received by us or by our supplier.
Booth fans
Seller coupons & discounts
Combined item discount: 3% off w/ $1,000.00 spent
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