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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Discount Depot

Shipping policy

We do not charge for shipping, so we ship using the most economical method for your order. We do not provide free upgrades due to you ordering a gift last minute. We do not provide discounts for multiple items as you were never charged shipping in the first place.

Return policy

Replacement product available for DOAs Return Policy

We understand that products are sometimes not in working order when you receive them. There are many reasons for this. The product could be defective, or it could have been damaged during shipping. Occasionally we might even send our valued customers the wrong item. Should this ever happen we will happily correct the situation. However, we ask that you please DO NOT send a package back without contacting us first. You can contact us at [email protected] to request authorization to return an item. Please wait for our response before you return the item. We will instruct you as to how you should proceed with your return.

If you are contacting us regarding damaged goods or returns, please be sure to provide the following in your communication with us:

*Your ORDER number (This is not the product SKU or Item # or UPC.)
*Which web site you ordered from (We operate many web sites and all of the communications are filtered to a few email addresses so we don’t always know which site you placed your order on.)
*Your User ID or eMail address you used to place the order.
*Your shipping address.
*Clearly state your issue (The item was damaged, expired, wrong color, etc.) This is important so we know how to handle your request.

Please Note: We will NOT accept items returned without PRIOR Authorization!

Returns must be requested within 2 weeks after receiving the item. Item must be in original packaging. Returns may be subject to a 20% restocking fee if the return is not due to Discount Depot shipping error or material defects.

International Ordering:

Shipping is by USPS Mail. If any other type of delivery is needed you are required to contact us directly. Please allow 10 – 14 business days for your order to be delivered. Each country has different delivery schedules and customs processing time.

Please be aware Duty & Taxes are not included in the shipping price and each country has their own rules and policies you must follow. We hold the right to cancel any order we feel will be denied at customs or hazardous for us to ship. We follow all rules and guidelines governing international shipping. If you have any questions, please contact our customer service department.

Shipping will not be refunded if any of the following reasons occur.

Package Returned:
*Unclaimed
*Refused
*Denied By Customs
*Invalid Address
*Package Scanned & Reported:
*Confiscated by Customs
*Destroyed by Customs