Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
TrendGallery is a collective of professional artists dedicated to creating beautiful, original paintings for the modern interior.
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We offer original artwork in a variety of techniques and styles – to help you achieve the atmosphere you want in your home or office space.
Our skilled and experienced artists use only professional – grade oil and acrylic paints to create stunning pieces that will stand the test of time.
So far we have worked with many interior designers to decorate office spaces, restaurants, hotels, cafes, and more.
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Our studio has a diverse selection of artwork that is ready to be packed up and shipped to your home, but if you have something very specific in mind, we are happy to create a custom painting for you! You can contact us for a free consultation, and we will do our best to bring your ideas to life!
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Also we are happy to offer special discounts to regular clients. And we so love your feedback
If you like your new painting by TrendGallery, leave us a comment and review, and feel free to attach a photo of the artwork in your interior. Thank you :)
Shipping policy
SHIPMENT PROCESSING TIME
All orders are processed within 14-21 business days. Orders are not shipped or delivered on weekends or holidays.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
TrendGallery ships worldwide for free of charge using various delivery services (DHL, UPS).
Shipping charges may occur for a custom order and will be calculated and displayed at checkout in accordance with order details. Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DUTIES AND TAXES
TrendGallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
TrendGallery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim. If you receive a damaged painting please save the damaged box, so we can immediately file a claim with the shipping company. They will need to see the box & painting to launch their investigation. All our paintings are fully insured.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 17145 N Bay Rd, 1430, Sunny Isles Beach, FL 33160, United States.
Because of the nature of these items, unless they arrive damaged or defective, we do not accept returns or exchanges for:
custom or personalized orders;
items on sale.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your artwork delivery, unfortunately, we can’t offer you a refund or exchange. We accept cancellations only within 24 hours after an order was made ( at latest due to we might be in different time zone).
In case of cancellation after 24 hours after an order was made, buyers are responsible for all costs of used materials
In case of cancellation after 2-3 days the order was placed, we are holding charge of 15%.
In case of cancellation after 4 days and later the order was placed, we are holding charge of 30%.
Please note that Trend Gallery Art doesn’t cover return shipping cost. We recommend using delivery service with tracking number. Initial shipping costs are non-refundable.
To return your product, you should mail your product in 30 days after the order delivery date to:
17145 N Bay Rd, 4204, Sunny Isles Beach, FL 33160, United States
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Miscellaneous details
1. I accept cancellations only within 24 hours after an order was made ( at latest due to we might be in different time zone).
2. In case of cancellation after 24 hours after an order was made, buyers are responsible for all costs of used materials:
*In case of cancellation after 2-3 days the order was placed, we are holding charge of 15%.
*In case of cancellation after 4 days and later the order was placed, we are holding charge of 30%.
3. Buyers cannot change their delivery address after the order was shipped out.
4. Buyers are responsible for return shipping costs. Refund would be made only after receiving the package back.
5. Buyers are responsible for additional taxes, such as VAT, etc.
IMPORTANT: If you receive a damaged painting you must save the damaged box so I can immediately file a claim with the shipping company. They will need to see the box & painting to launch their investigation. All of my paintings are fully insured.
Items on any SALE or CLEARANCE are not returnable.
Please contact me for all your questions and needs- fast response always.
Seller coupons & discounts
Combined item discount: 5% off w/ $1,000.00 spent
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
