Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
ABOUT US
Founded in 2018, The LED PRO strives every day to share our enjoyment of open-air, off-road adventure with as many people as possible. Today, LED PRO has achieved a leading market position on account of affordable price and updated excellent quality products, high standards of manufacturing and superior customer service. Now LED PRO focuses on providing all types of cost-effective outdoor auto spare parts in special design styles to meet different customers’ needs. We offer a wide variety of items, including auto parts & accessories, LED lights, and racks & carriers.
OUR COMMITMENT
We are not only a company but also car modification enthusiast. Our mission is to make sure that our fellow enthusiasts enjoy a more pleasant and wonderful driving life with LED PRO products.
To fulfill our mission, we promise to:
• offer excellent quality products in affordable price, multi-functional performance and creative design
• insist on high standard, high quality and high grade of safety to maintain consumer confidence
• continue to strictly control and manage all aspects related to product quality
• offer you the best customer service in order to make sure all your problems can be solved
OUR TEAM
Our people are the heart of our success. Under the support of experienced R&D team, LED PRO is able to offer the finest products. Our dedicated and motivated services team provides customer service that exceeds expectations. We value professionalism among our team, and we endeavor to provide each customer with high levels of expertise and services. We will continually work with enthusiasm and optimism, and strive to be the best.
OUR FUTURE
Where We Are Going
We understand that nothing is more important than exceeding customer expectations, and we put customers first in every aspect of our business. To make sure your needs are met, we will do everything in our power to:
• Provide products with high quality and nice dependability
• Keep price affordable and competitive
• Develop new products and add to our existing product lines to better serve our customers’ needs
Our customers are our greatest asset. Your satisfaction is our eternal pursuit.
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Shipping policy
PROCESSING
A standard processing time of up to 24 hours is required before the order is shipped out. Most in-stock items generally shipped from our US warehouse will take 1 business days to be delivered after your order is received. Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
SHIPPING
We offer economy shipping and expedited shipping. Please refer to the table below for various shipping times to some main international destinations.
SHIPPING METHOD SHIPPING TIME
United States 3-5 days (USPS Priority Shipping)
Expedited Shipping 1-2 business day (US ONLY?
For international orders, import duties, taxes, and charges are not included in shipping cost.Please check and know your country’s custom tax before you choose the economy shipping method. Specific shipping method request please contact with the customer service.
DELIVERY
Your tracking number will be sent in email immediately after we ship the order out. You may follow the link in the email to check the estimated arrival time of your order. Tracking information is also available on our website. Please log in to your account to review your order status. (Please note that tracking information will only be updated online in 1 working day after your order has been shipped.)
Return policy
Full refund available within 30 daysSeller coupons & discounts
Combined item discount: 15% off w/ $100.00 spent
Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $50.00
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