Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Each of my items is handmade. My items are not something that you can buy in a big-box store, or any department store. I also do not conduct business like a ‘store’. I ask that you read all of my Policies before purchasing any of my items.
My website is also available for viewing: http://DreamWoven.com
If you have any questions regarding any of this, please do not hesitate to email me at [email protected]
Shipping policy
I try to be as meticulous as I can be when it comes to my creations and I will package and take care of my creations so that you receive a thing of beauty when you open the box or envelope they come in.
I add insurance on all of my packages. I use Priority Mail for both Domestic and International shipping. I am protecting myself and my customer by doing this. Should an item arrive damaged or not arrive at all because of the U.S. mail, we will both need to contact the US Postal Service and begin proceedings to kick the insurance into place so that neither of us takes a loss.
If you have chosen one of my items for yourself, payment will be due from you immediately.
Sales tax (8.25%) will be collected for anyone purchasing within the State of California or using a State of California address.
I ship once a week… usually on Thursdays.
For my international customers… please be aware that you are responsible for all fees, taxes, and duties associated with shipping to your respective country.
If you have any questions regarding any of this, please do not hesitate to email me at [email protected]
Return policy
Please note: For hygienic reasons, NO RETURNS ARE ACCEPTED on hats/headpieces or anything worn on the head or hair. (I know where the hat/hairpiece has been while it has been in my possession. I have no way of knowing where it has been after leaving my studio and I could not guaranty its cleanliness to another customer).
I do not offer refunds on my items unless my description is faulty or I have misrepresented myself. If that has occurred I will refund your money, less shipping, after the return of my item, in the same condition as it left my hands originally. You must return ship the item to me using the same method of shipping and include insurance, delivery confirmation and signature confirmation, if that is what I used when I shipped to you.
If you have any questions regarding any of this, please do not hesitate to email me at [email protected]
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
