Booth overview

Aromatherapy, Bath & Body, Beauty, Fragrances, Hair Care, Nail Care, Skin Care

MESSAGES:
All messages should be sent to SouthRen Beauty by clicking on (contact seller) on your order page or through SouthRenBeauty’s website at www.SouthRenBeauty.com

ITEM PACKAGING:
ALL PHOTOS ARE STOCK PHOTOS. PLEASE NOTE THAT MANUFACTURES PERODICALLY UPDATE THEIR PRODUCT PACKAGING. NEW PACKAGING, SAME ITEM. IF A MANUFACTURER HAS UPDATED TO NEW PACKAGING YOU MAY RECEIVE THE NEW PACKAGING IN PLACE OF THE OLD PACKAGING.

SHIPPING POLICY:
Order processing: is 1 to 5 business days (Monday thru Friday). Business days do not include Saturdays, Sundays or Holidays. (Processing refers to the time it takes for us to prepare your order for shipment).

RETURN POLICY:
Returns and/or exchanges are not being accepted at this time!

SOLD OUT POLICY:
If an item has sold out a refund will be issued to the payment method used for the purchase, however
on occasion if an item has sold-out but is expected to be back in-stock with-in a few days we will hold the order for fulfillment.

INCORRECT ITEM POLICY:
At times mistakes may be made. If you receive an incorrect item you must contact SouthRen Beauty at [email protected] with-in 5 business days of the delivery and provide a photo of the item you received. (Business days are Monday through Friday excluding holidays).
Once approved a return label will be sent to your e-mail on file with your credit card provider. If you do not receive the return label please check your spam folder or notify SouthRenBeauty that you have not received a return label. A refund or replacement will be issued once the return is received, inspected and approved.
If you do not contact SouthRenBeauty with-in 5 business days of delivery you are accepting that you have received the correct item and the item is free of damage and/or defects.

DAMAGED ITEM POLICY:
If an item has been damaged in transit you must send photos of the product, the packaging with the damage visible, and the package showing the shipping label accompanied by a description of the damage to [email protected] You must keep the package as you received it. USPS will require the item be turned into them by the buyer or they will request to physically see the damaged package. You will not receive the replacement for damaged items until you have completed the USPS guidelines. If a damage or loss occurs and is approved, a return label will be sent to the buyers e-mail address on file with the credit card used for the transaction. A replacement will be posted, or a full refund will be issued to the buyers method of payment. Credit Card refunds require 5 to 10 business days to appear on buyers statement.

LOST PACKAGE POLICY:
Lost packages are replaced as long as the service provider (USPS, USP, Fedex, Ect) does not show the package has been delivered. Once a package is scanned as delivered by the service provider any loss must be reported to the service provider.

ORDER CANCELLATION POLICY:
If you place an order an then request the order be cancelled there will be a 25% cancellation fee.

By making a purchase from SouthRenBeauty’s Bonanza Booth, SouthRenBeauty.com or SouthRenBeauty.net you are agreeing to these policies and conditions.

Thank you for shopping at SouthRen Beauty

Shipping policy

Order processing: is 1 to 5 business days (Monday thru Friday). Business days do not include Saturdays, Sundays or Holidays.

Return policy

Returns and/or exchanges are not being accepted at this time!

ALL SALES ARE FINAL

SOLD OUT POLICY:

If an item has sold out and refund will be issued to the payment method used for the purchase, however on occasion if an item has sold-out but is expected to be back in-stock with-in a few days we will hold the order for fulfillment.

INCORRECT ITEM POLICY:

At times mistakes may be made. If you receive an incorrect item you must contact SouthRen Beauty at [email protected] with-in 5 business days of the delivery and provide a photo of the item you received. (Business days are Monday through Friday excluding holidays).
Once approved a return label will be sent to your e-mail on file with your credit card provider. If you do not receive the return label please check your spam folder or notify SouthRenBeauty that you have not received a return label. A refund or replacement will be issued once the return is received, inspected and approved.
If you do not contact SouthRenBeauty with-in 5 business days of delivery you are accepting that you have received the correct item and the item is free of damage and/or defects.

DAMAGED ITEM POLICY:

If an item has been damaged in transit you must send photos of the product, the packaging with the damage visible, and the package showing the shipping label accompanied by a description of the damage to [email protected] You must keep the package as you received it. USPS will require the item be turned into them by the buyer or they will request to physically see the damaged package. You will not receive the replacement for damaged items until you have completed the USPS guidelines. If a damage or loss occurs and is approved, a return label will be sent to the buyers e-mail address on file with the credit card used for the transaction. A replacement will be posted, or a full refund will be issued to the buyers method of payment. Credit Card refunds require 5 to 10 business days to appear on buyers statement.

LOST PACKAGE POLICY:

Lost packages are replaced as long as the service provider (USPS, USP, Fedex, Ect) does not show the package has been delivered. Once a package is scanned as delivered by the service provider any loss must be reported to the service provider.

ORDER CANCELLATION POLICY:
If you place an order an then request the order be cancelled there will be a 25% cancellation fee.

By making a purchase from SouthRenBeauty’s Bonanza Booth, SouthRenBeauty.com or SouthRenBeauty.net you are agreeing to these policies and conditions.

Thank you for shopping at SouthRen Beauty!

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