Shipping policy

We will ship out your order within 3 – 5 business days of cleared payment.

For international : Shipment via Pos Malaysia – Registered Air Mail with tracking number. No shipping to Israel from Malaysia, due to diplomatic reason.

For Malaysian: Shipment via Poslaju with tracking number.
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For international shipping, transit times may vary particularly during peak periods. Your order will arrive within 1 – 6 weeks depending on your location. It may arrive earlier or later, depend on custom clearance and transport conditions.

Locations:

• Within Malaysia (Poslaju takes a few days )

• International (about 6 weeks during peak season, 10 – 30 working days for normal days)

We will ship to the address according to your Bonanza receipt, please make sure the address is current and correct.

Returns & Refund

I don’t accept returns, exchanges, or cancellations. But please contact us if you have any problems with your order.

Returns and exchange details

Unfortunately we do not accept returns and exchanges. No refunds for shipping error (ie. items lost, damaged or stolen during transit) as when the item is sent, we are out of control of the item. We take special care to make sure that the items are packaged properly and addressed correctly.

Any packages that are returned to us for insufficient address, or are unclaimed, the customer is responsible for the additional shipping fees. Refund will be processed minus shipping fee.

Thanks for understanding :)

Do email us if anything.