Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Pacific-Funds, LLC is a destination retailer on Bonanza.com designed to satisfy the dedicated electronics user. We have listed more than 70K unique SKUs on Bonanza.com. We uniquely focused on headphones, DVD recorders and electronic-related products. Pacific-Funds, LLC offer variety of electronic-related SKUs. At Pacific-Funds, LLC, our goal is to always be deeply passionate about providing exceptional customer service. We are in business for more than 15-year.
Disclaimer:
All of the trademarks, logo’s or slogans not owned by our store on Bonanza.com. They are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by our store on Bonanza.com.
Contact Information:
•Business hours are Monday through Friday, 8AM-5PM CST. We are closed on Saturday and Sunday. Inquiries made Monday through Friday during non-business hours will be responded to by the following business day via email. Inquiries made from 5PM Friday through 8AM Monday will be responded to by Tuesday.
•We are closed on the following Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Years Day.
Shipping policy
The order will be shipped within 2-3 business days once the payment is cleared. The shipping address can’t be modified if the order has been shipped. Please request to cancel the order and place the new order if you like to ship it to a different address than provided if the order has not been shipped.
Return policy
By placing the order with Pacifi-Funds, LLC on Bonanza.com, you acknowledge that you have read and agree to the below Terms and Conditions:
If you are not satisfied, return your purchase in its original packaging with all accessories, manuals, and parts, with your original receipt, for a refund or exchange (subject to the terms and conditions below). For most items, you have 30 days unless otherwise stated from the date of first attempted delivery to make a return with the following exceptions.
Failure to initiate the return for a product within 30 calendar days from the date of first attempted delivery will be deemed to be a permanent acceptance of the product. Return is not allowed for any reason after this point. The return must go to our return warehouse with a valid RMA# on the label via carrier with tracking showing pickup on or before the expiration of the RMA# assigned to you via email.
Pacific-Funds, LLC reserves the right to decline any return or exchange where the product is not in the condition as it was delivered to customer.
An RMA# (Return Merchandise Authorization Number) is only valid for 7 days of issuing the RMA#. To obtain an RMA Number, please contact Customer Service via email ONLY from your Bonanza.com account.
RETURN POLICY EXCEPTIONS:
(1) TVs, Cell Phones, Appliances, Tablets, Laptops, Computers, Watches and Jewelries:
You have 14 day from the date of first attempted delivery to return these items.
(2) TVs, Cell Phones, Tablets, Laptops, Computers, Watches, Jewelries and Appliances that are opened and used that didn’t arrive damaged condition are not eligible for a return/refund/exchange. Please inspect the item upon delivery and refuse the delivery if for any reasons the packaging appears to be damaged/open.
(3) Items damaged, altered, or abused after delivery to the customer cannot be returned.
(4) Damage Reporting Requirement For Delivered Items other than TVs, Cell Phones, Tablets, Laptops, Computers, Watches, Jewelries and Appliances:
You must report any visible damage to delivered items within 48 hours of delivery to be eligible for a refund or exchange. If delivered items with visible damage not reported within this time frame, the refund or exchange will not be accepted. To report damages items, please send an email ONLY from your Bonanza.com account.
(5) We cannot accept returns for inkjet printers or ink cartridge/ribbon (once ink cartridge/ribbon has been opened/installed)
Restocking Fees:
(1) A 15% restocking fee apply on items such as consumer electronics. Restocking fees could be different depending upon other categories. These items must be returned unused and with the original box, product packaging, accessories, and parts. Restocking fees could be higher if the condition of the returned item is not the same as it was shipped and delivered.
(2) 50% or more restocking fee apply if the seller receive the item damaged or materially different than how it was originally shipped. In the event, when customer do not want to pay for 50% or more restocking fees then the seller can resend the item back to the customer as long as the customer can arrange a pre-paid return shipping label within 7-day of receiving the return by the seller, otherwise up to 50% restocking fee will apply.
(3) Customer pay for the return shipping.
(4) We do not accept return after 30-day unless the return was authorized via email through Bonanza Message system and a valid RMA# was provided to customer. If the customer still decided to returned the item without any prior authorization, the seller will make every effort to contact the customer to send the unauthorized item back. The customer will need to arrange for a pre-paid shipping label. The item will be considered abandoned after 30-day of the first attempt to return the item back to the customer if customer do not cooperate.
Shipping Address:
Customer is responsible to provide the accurate shipping address. We will not be able to change or modify the shipping address.
Order Cancellations:
If the order has already been shipped, it can not be cancelled.
General Condition Guidelines:
New: Brand-new, unused item in its original packaging and comes with all original packaging materials.
Refurbished: A refurbished product has been restored to working order. The item may not be in its original packaging.
Refused/Returned/Buyer Remorse Shipments:
Shipments that are returned for any reason such as incorrect shipping address, Buyer Remorse or refused delivery acceptance will be charged for to and from actual shipping and a minimum of 15% of restocking fee apply depending upon the condition of the item we received.
Pricing Errors:
Pacific-Funds, LLC reserves the right to cancel any orders placed for product listed at the incorrect price or other incorrect information. We do not match pricing with other vendors or suppliers.
Refunds will take up to 4 business days to process from the date that Pacific-Funds, LLC receives the merchandise.
Seller coupons & discounts
Combined item discount: 5% off w/ $300.00 spent
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
