Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Beauty that came from within the forest
RareForestPlant.com located in west Java – Indonesia.
We transformed from local farmers to modern farmers who want to reach costumers around the world by offering our best plants.
We have Greenhouse that are overgrown with a variety of beautiful and rare plants that are managed by experienced human resources to produce the best quality plants.
We have a vision to be the best producer and distributor of plants in the world and our mission is to produce various types of high quality plants at affordable prices and always provide the best service to costumers.
Shipping policy
Photos are just examples of plants, sizes and conditions that we will send.
and we make sure we will provide the best plants
Please read our Shop Info and our Term & Condition before you order. Our shop info & Term Condition is a basis of transaction agreement for each parties (Buyer & Seller).”
Plant Description :
“Photos are for reference only (The plants sent will be more or less like in the photo).”
Term & Condition :
1. General Term
1.1. By purchasing plant overseas, customer are aware that plant might not be in its best condition
when it arrives due to long transportation process and plant state (with or without root). It will take
some times to recover.
1.2.It is with best assumption that customer has the knowledge and experience to take care of the
plants.
1.3.It is customer’s responsibility to understand whether the plants are forbidden or not in their
country and understand the import requirement in their country.
1.4.Customer shall input the phone number and email address for DHL/EMS info. Many failure of
delivery caused by Customer Uncontactable. DHL Express requires acceptance signature on
delivery.
1.5.We don’t accept cancellation order after 2 days order received.
1.6.We accept return for dead plant,but not for dead leaf.
2. Export Process
2.1. Customer shall ensure the address for delivery maximum 2 days after ordering plant. This address
will be a reference for all Export Documents.
2.2. We don’t accept any request shipping with declare as Non Plant or other illegal action.
2.3. Please note that some countries require Import Permit or other document. It is customer
obligation to provide the required Import Permit. For example :
a. Customer from Canada is required to provide Import Permit.
Customer from United Kingdom is required to provide PEACH (Procedure for ElectronicApplication for Certificates) from The Horticultural Marketing Inspectorate Government of
United Kingdom.
c. Customer from USA shall provide import permit for purchase more than 12 plants.
2.4. We have to proceed application of Export permit from Government Indonesia prior to shipping. It
usually takes 10-14 working days.
3. Custom & Shipping Process
3.1. Plants are carefully sanitized then covered into plastic with sterilised moist moss. Plants are rolled
up in paper to provide protection for the leaves. We use styrofoam box or cardboard boxes as
secondary packaging.
3.2. We will provide tracking number Etsy System.
3.3. Customer shall understand, shipping duration is depend on your Custom Clearance process. In
term of delay, Customer shall contact DHL/EMS contact centre/ local call centre.
3.4. We ship plants with Phytosanitary Certificates in every shipment, indicating that the plants already
passed the quarantine inspection and meet customer’s country requirements.
3.7. When normal custom process has been passed (maximum 3 days) and the plants die because of
bad preparation by Our Team, customer may propose plant replacement. To be eligible for plants
replacement, pictures or video of the plants conditions must be sent as a proof,
within 24 hours after plants arrival. ship cost will be pay by customer
IF THE PLANT ARRIVES DEAD AND DAMAGED, WE WILL DO REFUND 80% OF THE PLANT PRICE. PLEASE SEND US THE PICTURE TO PROVE FOR CLAIM IT.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping costs and Phytosanitary Certificate fee are non-refundable. If you receive a refund, the cost of return shipping and phytosanitary certf fee will be deducted from your refund.
Return policy
Refunds available: See booth/item description for detailsMiscellaneous details
wholesale ornamental and rare forest plant
Photos are just examples of plants, sizes and conditions that we will send.
and we make sure we will provide the best plants
Please read our Shop Info and our Term & Condition before you order. Our shop info & Term Condition is a basis of transaction agreement for each parties (Buyer & Seller).”
Plant Description :
“Photos are for reference only (The plants sent will be more or less like in the photo).”
Term & Condition :
1. General Term
1.1. By purchasing plant overseas, customer are aware that plant might not be in its best condition
when it arrives due to long transportation process and plant state (with or without root). It will take
some times to recover.
1.2.It is with best assumption that customer has the knowledge and experience to take care of the
plants.
1.3.It is customer’s responsibility to understand whether the plants are forbidden or not in their
country and understand the import requirement in their country.
1.4.Customer shall input the phone number and email address for DHL/EMS info. Many failure of
delivery caused by Customer Uncontactable. DHL Express requires acceptance signature on
delivery.
1.5.We don’t accept cancellation order after 2 days order received.
1.6.We accept return for dead plant,but not for dead leaf.
2. Export Process
2.1. Customer shall ensure the address for delivery maximum 2 days after ordering plant. This address
will be a reference for all Export Documents.
2.2. We don’t accept any request shipping with declare as Non Plant or other illegal action.
2.3. Please note that some countries require Import Permit or other document. It is customer
obligation to provide the required Import Permit. For example :
a. Customer from Canada is required to provide Import Permit.
Customer from United Kingdom is required to provide PEACH (Procedure for ElectronicApplication for Certificates) from The Horticultural Marketing Inspectorate Government of
United Kingdom.
c. Customer from USA shall provide import permit for purchase more than 12 plants.
2.4. We have to proceed application of Export permit from Government Indonesia prior to shipping. It
usually takes 10-14 working days.
3. Custom & Shipping Process
3.1. Plants are carefully sanitized then covered into plastic with sterilised moist moss. Plants are rolled
up in paper to provide protection for the leaves. We use styrofoam box or cardboard boxes as
secondary packaging.
3.2. We will provide tracking number Etsy System.
3.3. Customer shall understand, shipping duration is depend on your Custom Clearance process. In
term of delay, Customer shall contact DHL/EMS contact centre/ local call centre.
3.4. We ship plants with Phytosanitary Certificates in every shipment, indicating that the plants already
passed the quarantine inspection and meet customer’s country requirements.
3.7. When normal custom process has been passed (maximum 3 days) and the plants die because of
bad preparation by Our Team, customer may propose Refund or plant replacement. To be eligible for plants
replacement, pictures or video of the plants conditions must be sent as a proof,
within 24 hours after plants arrival. ship cost will be pay by customer
FOOD And COFFEE
Here, we strive to present Indonesian specialties.
Looking for Indonesian products and can’t find them? Contact us, and we will try to make it available at your doorstep.
Shipping policy
Expiration Date
We guarantee that all items (with expiration date) we send has expiry date of at least 4 months from the date of shipment.
Shipping and Handling
Ship to worldwide Ship 1-3 days after cleared payment. Ship with standard economy parcel from Indonesia (Tracking number available). It Shipped overseas so it will take a while to arrive to your door step, usually it takes about 10 to 15 working days to arrive. Also Offer expedited shipping (3-8 working days). Additional charge will apply. Please check on “about us” page or contact us for further information
Note:
A. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
B. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Return policy
we didnt accept cancelation and refund or replacement product, but if theres any problem with shipping we are gladly to discuss it
Full refund available within 30 days
Seller coupons & discounts
Shipping discount: Items after first shipped at flat $80.00
Seller badges
