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Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Deluxe CCTV Inc is the largest distributor for hidden cameras, GPS Trackers, Bug Detectors, Audio Surveillance, Infidelity Test Kits, and much more! Our products will give you that peace of mind that you deserve.

Shipping policy

Most orders will ship out the same day that the payment is received. Hidden cameras are custom made products, in which some cases require 24 hours to be built. Your product will be shipped using UPS, Fed-Ex, or USPS Priority. Next day, Saturday delivery, three day, and second day services are available for an additional cost.

Free shipping will be given to US residents only. This excludes Guam, Hawaii, Alaska, and the Virgin Islands. Ground, and express shipping methods are available for international shipping at actual cost. Free shipping and US express rates do not apply to international shipping charges. Free shipping does not apply to any bulk items such as items over 35lbs. For example (spools of cable, security racks, monitor mounts, TV’s, ECT.)

Although our main headquarters are located in California, we have several other warehouses located in the US that we stock and ship our products from. Please do not assume we will ship your product out of our California warehouse. For example, if you are located in California and want your product shipped from our California warehouse, please call us to check stock availability prior to placing your order. In most cases, we will ship your item out of the closest warehouse near your location. All address correction changes will be subject to an eighteen dollar charge. For example, if you specify a specific address for us to ship a package to and during the time of the shipment you make a address correction, you will be charged an eighteen dollar address correction fee.

All overnight orders must be submitted by 3:00pm eastern standard time in order to ship the same day. Deluxe CCTV Inc. reserves the right to take up to 24 hours after the order has been placed to ship the package. Since we are not a mail carrier, If you place an overnight, 2nd day, or 3 day order, Deluxe CCTV Inc. does not guarantee the package to arrive the next day due to certain circumstances beyond our control such as severe weather or mechanical errors. Once the package leaves our warehouse, it is out of our control and is up to the carrier to deliver the package within their stated time frame. Shipping charges are non refundable and Deluxe CCTV Inc. is not responsible and will not issue refunds for lost, stolen, delayed, broken packages, DOA (Dead On Arrival) products, or malfunctioning items until a claim is filed through the carrier and is fully paid to us.

If your package is lost, stolen, or damaged, Deluxe CCTV Inc. will file a claim with the carrier in order to start the process of receiving his or her money back for the shipping charges. Deluxe CCTV Inc. will not refund any amount of shipping charges until the carrier pays out the claim that we had filed. Claims can take up to 60 days to complete and Deluxe CCTV Inc. has no control over this. Customer must keep and present all original packaging to the carrier inspector.