Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Light your style with our Italian genuine leather handbags, luxury bags, messenger, briefcases, business bags, backpacks and leather accessories for men and women. We will gift wrap your handbag upon request! Personalised notes and cards are also available.
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Shipping policy
Important: ItalianHandbags will gift wrap your handbag purchase upon request! Personalized notes and cards are also available.
ItalianHandbags preferred carriers are: DHL, Italian Post (yes, it’s safe!), SDA Express Services, and TNT Global Mail.
Delivery window starts the moment your payment has been processed by our bank.
Your handbag will arrive at your chosen destination within 2-10 business days.
Zone, Delivery Window, Preferred Carrier:
Italy - 1-2 business days – SDA Express Service or TNT Global Mail (express)
Europe (EU Countries) – 3-4 business days – SDA Express Service (express)
Europe (non-EU Countries) – 3-4 business days -SDA Express Service (express)
North America (US & Canada) – 4-8 business days – Italian Post, SDA Express Service or TNT Global Mail (express)
Australia – 6-9 business days – SDA Express Service or TNT Global Mail (express)
Rest of the World 6-10 business days – SDA Express Service or TNT Global Mail (express)
Disclaimer: Factors impacting the delivery window: week-ends, statutory holidays, weather, strikes, war, acts of God.
ItalianHandbags customers will ALWAYS receive a tracking number with a tracking link, within 48h following the departure of the package,
For shipments leaving ItalianHandbags’s premises on Fridays, tracking numbers and tracking links will be communicated on Mondays.
Similarly, for shipments leaving ShopSmart’s premises the day prior to a statutory holiday tracking numbers and tracking links will be communicated the next business day.
Final invoice value exclusions: import duties, taxes and other country specific charges
Import duties, taxes as well as other country specific charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be, prior to initiating purchasing.
In case of any inconvenience or issue with the purchasing experience please contact us immediately and ShopSmart will find a win-win solution.
Return policy
Partial refund available within 30 daysItalianHandbags’s Commitment to You: If you are not satisfied with our handbags we will accept the return, no questions asked.
In order to facilitate the return the following conditions must be met:
1) the product must be in its original condition, intact aesthetically and functionally
2) the product must be complete in its original packaging
3) the product must have been purchased within the last 30 days
4) acceptance that the return shipping charges are the responsibility of the purchaser
If all conditions above are met email ItalianHandbags a request to receive your RMA # (Return Merchandise Authorization #).
Once the RMA # is received, add it on the form accompanying the return, then return the product.
Specify if refund or exchange is required.
Once ItalianHandbags will receive your return we will verify the condition of the merchandise.
-Return-Refund – we will refund the product’s value only, excluding shipping charges
- Return-Exchange – we will replace the product and ship the exchange to you free of charge
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
