Margot Tenenbaum Royal Tenenbaums Key Chain and similar items

We sell new and used items. If the item is sold as used, then it can be returned if it is in as-sold, resaleable condition. If the item is sold as new, then it must be returned in new and undamaged, unused condition, (e.g. if the item is factory-sealed then it must be returned factory-sealed.) If a customer wishes to cancel an order after it has shipped, then the item must be returned unopened, in the original mailer or shipping box, for a refund to be possible. CDs cannot be returned. (Defective CDs will be replaced.) The few other items we sell that are non-returnable are listed that way. On all returns, the buyer pays return shipping. Items that qualify for a return must be received within 21 days of purchase date. Fortunately, our customers rarely request returns.