1) Is insurance included? Yes.

2) Can I ship to a PO Box? Absolutely.  This may create a 1-2 day delay as we need to physically send someone to the post office, although 95% of the time we are still able to ship within 3 business days.

3) How does the Shipping Special work? Our Shipping Special allows you to save money by purchasing more than one item from us. For example, if you purchase Item A with a $6 shipping fee and Item B with a $5 shipping fee, we will only charge you $7 (ie. $6 (highest shipping fee) + $1 (per additional lot won)). In this instance, you save $4. If you bought a third item with a $6 shipping fee, then we would charge $8 and you would save $9. This policy is universal, regardless of weight. So, if you purchase two 50-pound anvils, one ships for $1. Please remember that your invoice will be automated. Let us know if it needs amendment.

4) Do you charge a handling or packaging fee? No. Our shipping fee shown in this sale is all-inclusive.

5) I live locally. Can I pick up my item? Absolutely.  We have a shop on Route 302 in Windham, Maine.

6) My item was damaged. What should I do? If you received a damaged item, please accept our apologies. In this event, just send us an image of the item (email a digital picture) and we will take care of the claim from there and send you a refund immediately. That easy.