Shipping is insured. The image below is a sample of how we prepare each unit for shipping. Pick up is available upon request. We are located in Southern California in Corona, Riverside County.
 
All shipments are shipped to curbside. The delivery driver will drop the machine onto the ground, curbside, at the end of your driveway. The customer will be responsible for its relocation and assembly from there.

If you want the machine delivered within your premises, there is an additional charge.

Please advise us ahead of time should you need any of these services:

Lift Gate Service Delivery
White Glove Delivery
Residential/Non-Commercial Delivery
Construction Site Delivery
Notify Before Delivery
Stairs

Shipping Outside of US - customer will be responsible for all taxes, duties and customer broker fees which are not included or provided by the freight estimate supplied with quotation.

For shipments outside of the continental US (Puerto Rico, Alaska, Hawaii) - alternate methods of shipping other than ground service may apply which result in additional freight charges not provided by the freight estimate.

All machines sold by ABD Office Solutions, Inc. are non-refundable.

ABD Office Solutions, Inc. only accepts machine exchanges if any circumstance the machine demonstrates with provision of documents and proofs:

1. Machine received is damaged due to shipment/delivery. If substantial damage is noted upon inspection, customer has the right to refuse the shipment/delivery. Do not unpack damaged pallets or crates.

2. Machine received does not match the brand/model/description in the invoice.

Warranties differ with the condition of the machine purchased; 90-day labor and parts warranty is offered for brand new items, and 30-day parts warranty for other item conditions. ABD Office Solutions, Inc. is not liable, in any case the machine shows declined performance or shows usual wear-and-tear after the warranty has elapsed.

Warranty starts upon the receipt of the unit. In rare cases, it requires service within the 30-day parts warranty period, ABD Office Solutions, Inc. may be able to do a remote diagnosis (video conference) should it be needed and/or requested.

ABD Office Solutions, Inc. highly recommends customers to avail (in addition to existing warranty, especially with refurbished machines) a maintenance contract with a copier local service provider. ABD Office Solutions, Inc. offers service maintenance to Southern California customers that cover labor, parts, preventive maintenance kits and supplies. The supplies, including toners, drums, and fusers are provided as-is and have no warranty. More often than not, refurbished machines have an average of 30% consumables (toners and drums). The account representative can always check the remaining consumables for the customer. The company also offers these supplies for sale at additional costs.

ABD Office Solutions is a one-stop shop office solutions specialist that has been in the Office Equipment Industry for over 30 years. We specialized in the sales, supplies, leasing, and rentals of copiers, faxes, printers, and MFPs/multi-functionals under known brands such as Xerox, Sharp, Toshiba, Ricoh, Canon, and Konica Minolta. A Certified Sharp Channel Re-seller and Toshiba Business Partner Channel, we offer the best quality and price combination on our products and services to deliver all the printing demands and needs of any working environment.

For further questions, send us a message through 'Contact seller' link at the upper-right corner of this listing. We reply to messages within 24 hours (except weekends and holidays). Business Hours: 8.30am - 5:30pm M-F (PST).