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On Oct-21-11 at 12:19:41 PDT, seller added the following information: On Nov-10-11 at 11:15:17 PST, seller added the following information:
On Jul-03-13 at 09:36:50 PDT, seller added the following information: NEW: We proudly offer the easiest, safest way to shop for a rug at no cost to you, enjoy... free trial, with our Free return label policy. No cost to you, no fee, no restocking fee, You are protected, Shop rugs with us is 100% risk-free, win-win. IMPORTANT: Please note that this rug is a genuine handmade, Despite machine or factory made rugs almost all hand knotted rugs more or less have some kind of imperfection which is normal and natural that's why handmade rugs are called "perfectly imperfect", it is just the charm and nature of hand-knotted rugs. If you find any imperfection more than just the nature of the rug and you feel it should have been mentioned, then be sure that we would take it as an oversight on our end and would work this out to your satisfaction. We would pick up the rug or would send return label to you, ( off course needless to mention 100% refund is always your option), our motto is “Love it or we would take it back “. We do our best to avoid reruns and if we notice anything more than just a normal imperfection in the rug, we would mention it in the description. We endeavor to provide accurate descriptions of all items. If you feel that an item was received in a condition or colors other than as described, before posting unfavorable feedback or opening a case with item not as described, we urge you to please contact us directly so that our friendly customer service assist you to your satisfaction. If you find the colors of a bit other shade it is because of the lights, camera and monitor settings which show slightly different colors from actual. Therefore we offer best satisfaction guarantee with FREE shipping and FREE return, making it easier than ever to shop for a rug confidently in your own room. We are doing our best to be number one online rug seller by providing the lowest prices guaranteed & best customer service. If you have any question or any concerns please call us at 212-532-1184 or email or Monday through Friday 10 AM to 5 PM EST time, we would reply same day, Inquiries made outside of these hours will be answered as soon as possible.
Sincerely, BestRugPlace |