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The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own.  Here's what's included with each course:

INSTRUCTOR GUIDE

TRAINING MANUAL

POWER POINT SLIDES

FLIP CHART NOTES

ACTIVITIES AND EXERCISE FILES

QUIZZES AND TESTING

 

Module One: Getting Started

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this workshop, participants should be able to:

Define records and archives

Analyze records in context

Classify records

Understand different systems

Maintain and convert records

 

OFFICE POLITICS FOR MANAGERS OUTLINE:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: New Hires
  • Company Core Values
  • Building Relationships
  • Encourage Respect
  • Setting Ground Rules
  • Case Study
  • Module Two: Review Questions
Module Three: It"s About Interacting and Influencing
  • Dealing with Different Personalities
  • Build a Culture of Collaboration
  • Be Nice to Everyone (Not Just Those That Can Help You)
  • Be a Team Player
  • Case Study
  • Module Three: Review Questions
Module Four: Dealing With Rumors, Gossip, and Half-Truths
  • It"s Effects on Moral
  • Reinforce the Truth with Facts
  • Do Not Participate
  • Deal With it Swiftly
  • Case Study
  • Module Four: Review Questions
Module Five: Office Personalities (I)
  • Complainer
  • Gossiper
  • Bully
  • Negative Ned/Nancy
  • Case Study
  • Module Four: Review Questions
Module Six: Office Personalities (II)
  • Information Keeper
  • Know-it-All
  • The Apple-Polisher
  • Nosey Neighbor
  • Case Study
  • Module Six: Review Questions
Module Seven: Getting Support for Your Projects
  • Gain Trust Through Honesty
  • Be Assertive
  • Blow Your Own Horn
  • Make Allies
  • Case Study
  • Module Seven: Review Questions
Module Eight: Conflict Resolution
  • The Importance of Forgiveness
  • Neutralizing Emotions
  • The Benefits of a Resolution
  • The Agreement Frame
  • Case Study
  • Module Eight: Review Questions
Module Nine: Ethics
  • Benefits of an Ethical Environment
  • Lead by Example
  • Ensuring Ethical Behavior
  • Addressing Unethical Behavior
  • Case Study
  • Module Nine: Review Questions
Module Ten: You Are Not an Island
  • Never Burn a Bridge
  • Take the High Road
  • Trust is a Two Way Street
  • Don"t Hide in Your Office
  • Case Study
  • Module Ten: Review Questions
Module Eleven: Social Events Outside of Work
  • How to Decline Politely
  • Rules When Attending
  • Meeting New People
  • Conversation Do"s and Don"ts
  • Case Study
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations