Please, we provide
detailed pictures and donor vehicle information for good reasons, make sure
this part will work for your vehicle, research and ask questions before
ordering, it can be difficult for us to pinpoint exact fit for all used parts
that we sell, no refunds will be given for incorrectly ordered part, we still
guarantee quality and functionality of every used part offered. Thank you very
much!!!
All parts advertised have already been removed from
used/salvage vehicles and already on the shelf ready for shipments.
Various gaskets, seals, sealing rings, clamps, clips, brackets and other
fasteners may often remain on parts. They are of ONE-TIME USE and very often
get damaged when the part is removed. Such components must be purchased ONLY
NEW and are not included into the kit! In other words, they may be present on
the parts but require mandatory replacement with the NEW ones. Do not think
that they can be reused during installation. We are not responsible for
installing parts without replacing them with the new ones.
You will only receive what is
pictured unless otherwise stated in the description. Please do not assume
anything else will be included if it is not pictured.
All of the parts we sell are guaranteed to be in good working condition unless
otherwise noted. Our photos provide an accurate representation of the listed
product. Products sold in quantities will show a single image
representing the others in equal or greater condition. We ONLY guarantee the
part(s) will fit the vehicle(s) listed in the description. If your vehicle was
not originally equipped with the EXACT part(s) listed, it is your
responsibility to consult a dealer to see if it will fit your application.
Additional items may be needed if this is an upgrade or custom installation.
Please consult your local dealer for ALL other applications.
Warranty:
All engines/transmissions/transfer cases/differentials
come with 30-day warranty for PARTS replacement only, no labor costs
reimbursements.
Payment:
We accept credit card and cash in person. We
require items to be paid for within 5 business days otherwise we reserve the
right to cancel the sale and relist the item.
Shipping:
Free shipping applies only to shipments to the lower
48 states. Alaska, Hawaii, Puerto Rico and Guam should call or email us
BEFORE bidding or making offers to obtain accurate shipping price.
Purchases over $300 will be shipped with signature confirmation for delivery
please take a note and make sure someone is available to sign for the package.
We don’t
ship by USPS Services!
Expedited shipping available, contact us directly for
details.
Oversized items are shipped by freight truck. SHIPPING
ONLY TO BUSINESS LOCATION! The shipping company need:
1) first and last name
2) Company name
3) Phone number
If FREE shipping is being advertised for oversized item it is assumed to be
shipped from commercial location with dock or forklift to another commercial
location with dock or forklift. Other locations will incur a lift gate
and other residential delivery fees imposed by freight companies.
Buyer is responsible for providing correct address,
Imperial Auto LLC will not pay for charges incurred due to incorrect addresses.
Import duties/taxes are full responsibility of
buyer/receiver.
Valid daytime phone number is required for all
freight/heavy shipments.
Please contact us directly if you have any further
questions regarding shipping.
Returns:
If there is an issue/problem with the part you
purchased please contact us immediately either through or customer support
phone, we strive for 5-star service and will help by any means necessary to
address your concern.
All parts sold by Imperial Auto LLC bear a permanent
identification mark and we will not take any part back if this mark is missing
or altered in any way. Parts must not be installed, modified or
disassembled in any way otherwise we will not allow for return. There is
20% restocking fee for any part that is being returned because purchase in
error or incorrect research done on buyers end. Buyer is responsible for
return shipping. No credit/refund will be given on any shipping charges
paid by Imperial Auto LLC for outbound shipments. We have a 30-day return
policy, mean we will only accept requests for returns during first 30 days from
the date of shipping, including weekends and holidays. We do not accept
return if the part has damage or marked as "for parts".
Sales tax:
We are licensed business in the state of New Jersey,
any shipments to New Jersey and local pick-ups will incur 6.625% NJ sales tax
charge.
Once again, we strive for best service/products
possible, if you are not happy with your purchase in any way please contact us
directly via, we will work closely with you to resolve any claims in most
timely fashion possible. Do not just leave negative feedback or file
claim with, contact us directly and we will work with you to resolve the
problem.
We also have many other parts for sale please check
our store for more details.
Thank you very much for looking and being a valued
customer!
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