Exact item is shown. New in original sealed inner packaging. Includes the installation tools pictured. Made in China. No returns if installed. This item is a new, opened customer return. It has been inspected and passed quality control to insure the condition described and contents are accurate. Please review actual photos as stock photos are not the actual item, our photos are. You will ONLY receive exactly what is shown in photos, regardless of what might have originally been included. Please review our business policies in our store for information regarding returns, shipping and warranties.