The mailbox is in good shape. There may be some small scratches, but nothing very noticable. The main reason for the "used" rating is because the cardboard box it ships shows some wear from previous transit. Additional Details ------------------------------ Bullet point: Bring the Christmas Spirit home this year with this cute Christmas Mailbox and “Merry Christmas” Sign. It is an excellent holiday decoration for your home and will create countless Christmas memories for your family. The mailbox door does open and close allowing for your children to write their letters and put them inside. It is made entirely of metal and will last for years in your home. Product description: Bring the Christmas Spirit home this year with this cute Christmas Mailbox and “Merry Christmas” Sign. It is an excellent holiday decoration for your home and will create countless Christmas memories for your family. The mailbox door does open and close allowing for your children to write their letters and put them inside. It is made entirely of metal and will last for years in your home. Dimensions: 19.5" L x 13.5" W x 42" H