Shipping:
WE SHIP WORLDWIDE from FINLAND, only 1-10 workdays for any order!
All items will be shipped in a few working days from the order.
We offer three shipping options:
Unregistered or Registered letter or parcel (without/with tracking)
Registered PRIORITY / EMS / Expedited letter or parcel with tracking
Door-to-door with DHL Express (worldwide) and PostNord to Europe (phone number needed)
We have a great new postal deal and we now use only Standard or Expedite shipping. Standard shipping usually take about 3 - 10 working days worldwide. Note that weekends, holidays and customs are not calculated in the shipping time so if your package is late, please contact us for details. DHL Express in very fast to the US and Asia and the package will be delivered to your house or you can change any delivery details very easily.
ALL OUR REGISTERED SHIPMENTS WILL SHIP UNDER 8 WORKING DAYS WORLDWIDE!!!!!!!!
These are just estimated times and they do not include the customs clearance time. An Economy letter to the US can arrive after one or even two months. So please be patient.
Combined shipping:
We offer discounts on combined shipping. When choosing other items the extra cost is only 2.5-3$ for each item so you may want to buy more at once to safe a lot on shipping costs.
The shipping discounts are calculated automatically. The correct shipping price will be calculated in your cart when adding items.
Please contact us if you are unsure of the real shipping cost so that we can check the correct discount. Buy two or more items for a total of over 300$ and we will ship for FREE.
Payment Policy:
We accept Paypal payments only. We send only to the address given to Paypal and.
Payment is expected within 3 days once the auction ended, an unpaid item dispute will be filed if payment is not received in 1 week. If you need time with the payment or have problems, please contact us
Return Policy:
We accept all return of unused items in original boxes. Please make sure to read the item description carefully to avoid unnecessary returns, such as wrong region code on a DVD.
Returns from the grocery category cannot be returned due to heathy reasons.
If you have an issue with an item, please contact us and we will help you out. All items will be returned at buyer's expense.
Contact us:
If you have anything on your mind, please contact us by simply clicking "Ask Seller a Question" at the upper right corner of the listing.
If any problem comes out, please contact us first, we will do our best to resolve it.
We will reply your email within 24 hours during business days. If you don't get our reply, please kindly check the junk and spam mail.
Feedback
We highly appreciate your business, and your satisfaction is our No.1 priority. After a positive experience, please leave us a positive feedback. We will do the same to you.
If for some reason you feel like leaving a neutral or negative feedback, we kindly ask you to contact us first so we can work the problem out.