ONLINE TRADING POLICY

 

FREE SHIPPING

IMPORTANT: Please be sure to enter the correct ship-to address as it cannot be changed once the sale is complete.

Most items are packed with care and shipped within 1 - 2 business days after receipt of cleared payment. Bulky items can take 2-3 business days handling time and may not qualify for Free Shipping. Bulky items that are refurbished category and have Free Shipping, may be split into two or more packages and therefore has increased built in shipping cost.

designix-us ships free for the most part to the 47 contiguous US States via Standard Shipping. Excluded are Alaska, Hawaii, Puerto Rico, APO/FPO, Washington State and PO Boxes. Additionally, some regions of United States are excluded from shipping due to inherent high risk of damages to bulky and fragile merchandize. We prefer selling these items locally to avoid loses and bad customer experience.

Returns

We offer interactive return policy to minimize returns by offering solution that eliminates reason for returns at the source. Our return policy is flexible to address individual customer needs and if our offered solution falls short of addressing customer concern, we accept returns within 30Days of receipt of the merchandize that are valid for returns according to item category condition. Items that are categorized as non-returnable are not governed by this policy.

We encourage our customer to reach out to us first for any return issue as dealing with us directly first, could prevent the usual delays by going route, and achieve faster resolution by contacting us first. You can send us a message for whatever issue and whenever and we will be happy to help. We want you to have the 5 Star experiences that you deserve.

Sales Tax

Sales Tax paid by you is paid to on behalf of your State. Therefore, we have nothing to do with the tax element of your cost of purchase.

 

About Us

designix-us is our online Trade name and we are a registered company Gen-X Computers. We joined in 2010 and our e-commerce mission is to provide unparalleled quality products at extreme customer satisfaction. As a leading top-quality provider of computer hardware and peripherals, we take pride in offering the best in new, used and refurbished Legacy systems / computers—notebooks, Laptops Tablets, Smartphone, PCs, Desktops and Accessories. Shop with us today and get super-fast product delivery, free expedited shipping for the most part, 30 days hassle free Returns, quick response to inquiries and happy customer experience. All at discounted prices, more value for your money.

 

For further details, please ask for our full Shipping, Return/Refund Policies. If and when you have any concerns or dissatisfaction with your order, please contact us via messaging, choosing the option: “I want to contact the seller”