****Please let us know which Firmware you need****.   LEAVE MESSAGE WHEN PURCHASING.   Authentic - Refurbished - Replacement Part - NOT A COMPLETE SET - You will receive a single "RIGHT SIDE"  replacement item.  One original silicon ear tip will be included. Thoroughly tested and guaranteed to operate as intended by the manufacturer.  

NO RETURNS.   

***The replacement earbud has been updated to FIRMWARE 4.2.1 and will ONLY sync with an earbud that has the same FIRMWARE.    PLEASE LET US KNOW IF YOU NEED ASSISTANCE BEFORE YOU PURCHASE OUR EARBUD.*****

****IF YOU NEED FIRMWARE 4.1.0 LET US KNOW AND WE WILL TRY TO FIND ONE FOR YOU.****

Initialize the headset to restore factory settings.   Instructions may be found here: https://www.sony.com/electronics/support/articles/00278109#Initialize        

Initializing video instructions can also be found on this page.