This book is a must-have for anyone who wants to improve their performance appraisal skills. It contains a wealth of effective phrases that can be used to communicate feedback to employees in a clear and concise manner. The book is written in English and has a spiral-bound format making it easy to carry around. IThe book is ideal for human resources and personnel management professionals, as well as anyone interested in business writing. It is the 5th edition of the book, 11th printing and was published in 1988 by Neal Publications, Incorporated in the United States.