It may take 7 to 15 business days* from the date of your payment for you to receive your order. It is usually sooner than this but sometimes it can take this long.
Orders are shipped via FedEx or USPS.
Our Promise to You
Your satisfaction is very important to us and we promise to:
- Treat you with the utmost honesty, courtesy and respect.
- Offer superior customer service both before and after you trust us with your business.
- Process your order as soon as possible.
What We Ask in Return
In return, we ask that you agree to:
- Treat us with similar honesty, courtesy and respect.
- Carefully read the product description and our Terms and Conditions.
- Allow us to address your concerns before leaving negative or neutral feedback.
*Business Day's do not include Weekends or holidays - if you can't wait on the above stated time frames then please don't order as we don't feel that negative or neutral feedback is necessary. Finally, but most importantly if you have any concerns regarding your purchase please contact us, as we will resolve all matters to your satisfaction - guaranteed :) - Have a Blessed day and thank you for shopping with us!
Ordering & Returns
Ordering
Payment is due at time of purchase.
Orders that have been processed with our distributor cannot be changed or canceled. No exceptions.
Orders will be shipped to the address that is entered when checking out.
All items are in-stock at the time of listing.
If an item sells out or is back-ordered at our distributor, a full refund will be issued automatically.
Returns
Returns are accepted within 30 days (from receipt of payment) and must have a pre-authorization. Please contact us for a Return Merchandise Authorization (RMA).
Items that are defective or damaged in transit will be promptly replaced or refunded, depending on item availability.
Buyer pays the return shipping for non-defective items. Refunds will be issued for the product purchase price only.
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