The agony of choice

The appearance of many of our items can vary greatly. The item image is always just an example, as unfortunately it is not possible for us to photograph each item individually in studio quality. Would you like a special item? No problem, just write to us and we will be happy to send you a few pictures of our current stock. We would be happy to respond to your wishes and specifically search for an item that meets your requirements.

You can see how much an item deviates from the item image under the product dimensions on a scale from "no" deviation to "strong" deviation.
 

Every piece is unique

Wood is alive, and you can see it. Each item has its own color spectrum, hard or soft color changes, knotholes, cracks, notches or similar. These small differences make each individual item unique and create a natural, original atmosphere. Deviations from the specified dimensions are possible. These deviations do not constitute a reason for a complaint. The shape of the individual items (especially Root Wood ) can also vary greatly, please take this into account when ordering.

Please note that wood is a living material. Especially in the cold season, we recommend that you let the piece of furniture acclimatise for a few days in a slightly warmed room (e.g. bedroom) before setting it up at your destination. This reduces the risk of cracks in the wood. Particularly dry air (e.g. in rooms heated by fireplaces) can also lead to cracks in the wood. The optimal room humidity for solid wood is around 60%. 

Wood basically continues to work, or begins again when introduced into a new "climate zone". Even items that have been in our store or warehouse for years can, for example, develop cracks in the new location as they adapt to new conditions. This simply cannot be avoided and is a natural peculiarity of items that are made from a single piece. Such cracks generally do not affect the structure of the item and do not constitute a reason for complaint. We ask you to take this into account when placing your order.
 

For our customers from the UK

IMPORTANT: The UK left the European Union on January 1st 2021 (Brexit). From this point on shipments to the UK are considered imports. These orders will be processed straight to your doorstep. For orders over 135GBP the UK VAT will be charged once the shipments arrive in the UK. You will get a notification from the British shipping company on what has to be paid. Only after the customs payment has been processed, the parcel will be delivered to the destination. 

For our customers all around the world

Please make sure that for our lamps and other electrical products you might need an adapter to fit your local electrical network. For shipping outside of the EU we will use DHL international parcel service to minimize your waiting time. Please understand that also DHL can sometimes take a little bit longer than expected. If your parcel did not reach you in time, please let us know and we will take care of it.

Delivery & shipping conditions

Shipping large furniture

We always ship large and particularly heavy items on pallets through the DB Schenker shipping company.
Of course, you can arrange a desired delivery date with the shipping company.
In order to deliver your order as quickly as possible, Please remember to have a current email address and telephone number (preferably mobile) where the shipping company can reach you! 

Shipping small items

We offer worldwide shipping (including to German islands).

Kinaree - unique living & wellness products

As a small family business based in the motorcycle town of Zschopau in the Ore Mountains, we have been offering our customers unusual and unique furnishings since 2015. We would be happy to assist you with advice and support, there is no such thing as an option. You are also welcome to visit us in our shop in Zschopau and pick up your goods yourself.

Note: All trademarks used in images belong to their owners and are used for scale purposes only. Subject to prior sale of the goods.