Shipping Information:
Processing Time: Orders are shipped within 20-30 days.
Shipping to the USA:
International Shipping:
Q1: Why does your handling time show 30 days or longer?
We ship within 5 days of receiving your order, but tracking typically updates 20 to 30 days later when the item reaches your country. As a result, we extend the handling time accordingly.
Q2: Is the lampshade packing safe? Will it get damaged during shipping?
Yes, the lamp is securely packed with double-wall boxes and Styrofoam, tested for safe transport.
Q3: Is the lampshade made of glass or plastic?
It's made of glass, welded with tin. The sound may vary, but the material is always glass.
Q4: How can I prove it’s glass?
Glass withstands heat up to 400°C. You can use a lighter to test; plastic melts at much lower temperatures.
Q5: Why is there oil on the lampshade?
The oil is a protective coating that keeps the lampshade shiny and prevents dryness.
Q6: How long can a Tiffany lampshade last?
Up to 30 years or more if undamaged.
Q7: Can your lamps be used in my country?
Yes, we send the correct electrical standards based on your address.
Q8: Why does the lamp look different from the pictures?
It’s the same, but its appearance changes when the light is on or off.