1.Shipping to USA(Domestic shipping) will use standard shipping way,which will take about 2-7 business days to deliver u;
2.Shipping to International Country will mostly use standard shipping way, which will take about 15-25 business days to deliver u(except for African and rather remote countries)
3. International Buyers – Please Note:
a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
b. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
b. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
4.Please check your shipping address carefully before checkout, it can't be changed if order completed.
1.We only accept Paypal;
2.If u can pay through Paypal eCheck, pls note that your item can be shipped only after eCheck has been cleared.
3.All payment are expected within 7 days after the last winning auction is closed if full payment is not received, A non-payment dispute will be opened.
4.After you have won the auction, an email will be sent to your registered email address.
1.If you are not satisfied with the item you purchased, please contact us within 14 days of receipt so that we can arrange for an exchange or refund.
2.Returned items must be in original, brand-new condition, showing no signs of wear or use such as pick scratches, scuffs, dings on the instrument. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge.
3.After getting the returned item,we will refund the customer at the item's price, excluding shipping and handling charges. You will pay a 25% restocking fee.
3.After getting the returned item,we will refund the customer at the item's price, excluding shipping and handling charges. You will pay a 25% restocking fee.
Customer satisfactory is the most important to us.
If you have any questions, please feel free to contact us;
Please give us at least 24 hours to reply!
Our office hour:
-9:00a.m.-- 6:00 p.m.(GMT+8) of Monday to Friday
-9:00a.m.-- 6:00 p.m.(GMT+8) of Saturday
-And our company is closed on Sunday and public holiday (China)
We apologize for the late reply during the holidays! But hope that our customers give us their understanding.
If you have any questions, please feel free to contact us;
Please give us at least 24 hours to reply!
Our office hour:
-9:00a.m.-- 6:00 p.m.(GMT+8) of Monday to Friday
-9:00a.m.-- 6:00 p.m.(GMT+8) of Saturday
-And our company is closed on Sunday and public holiday (China)
We apologize for the late reply during the holidays! But hope that our customers give us their understanding.
For any quality problems or shipping problems, please feel free to contact us at the first time. We will try our best to solve any problems about the order.
Your satisfaction is what we struggle for.
