Welcome to our store!
To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
Check-Out Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an sale or completing a Buy It Now purchase.
Payment
We accept the following forms of payment.
- PayPal
Sales Tax
For shipments to FLORIDA addresses, we are required by State law to collect 7% Sales Tax.
Shipping
We only ship to the 48 states in the Continental U.S. Sorry...not shipments to Alaska, Hawaii or Puerto Rico. We also do not ship internationally. We are located in Dania Beach, FL, but your products might ship from other locations.
Customer Service
If you need to ask us a Question about a product before purchasing, you can use the "Questions and Answers about this item" at the bottom of the listing to ask any questions about the product or listing.
Our Address is:
EOS Trading Corp (dba Sale Stores)
3910 Pembroke Rd, Pembroke Park, FL 33021, USA
Note: Your products might ship from other locations.
Most new products have Full Mfg Warranty. Refurbished products might or might not carry Warranty.
1. Returning/Exchanging:
- If your product arrives defective or damaged, try refusing delivery from the Carrier. That will allow us to ship a replacement unit quickly. If refusing delivery is not possible, contact us and we will send you instructions for the return/exchange. Please do not return a product until you receive the Return Authorization (RA#) and instructions from us, as the product might end up lost if returned without an RA#. In such case no refund will be possible.
2. Time allowed for Returns:
- If you need to return a product for any reason, you can do so but you have to report the issue and request the return within 7 days of receipt and the return has to be postmarked within 14 days of receipt of the original shipment to you. After 14 days returns or exchanges will not be accepted.
3. Condition of Returns:
- In order to make a return, the product must be in NEW condition, with the ORIGINAL BOX, all the Accessories, Paperwork and Packing Materials intact, exactly as you received it.
4. Shipping & Handling Costs:
- If the return is due to our error, we will pick up the product at our expense. If the return is for any reason other than a fault of our Company, shipping and handling charges will be your responsibility. In this case you will have to ship the product back at your expense and in case the listing had free shipping, we will deduct any shipping cost we had when we shipped the product to you. If you do not like the product, or no longer need it, or it lacks a feature you were hoping it had, or it has a feature you didn't expect, or the listing was not clear enough for you, this is not considered our fault and we will not issue a shipping label for the return. When shipping the product back, please insure it for the full value of the order.
5. Restocking Fees:
- If you decide to return a product because you changed your mind, no longer need the product, have buyer's remorse, found a cheaper seller, you don't like the product or the product doesn't fit your needs, it lacks a feature you were hoping it had, it has a feature you didn't expect or the listing was not clear enough for you, a restocking fee will apply:
- Any unopened item in original condition: We will refund 80% of the item's price.
- Any item that is not in its original condition, is damaged, or is missing parts or original packaging for reasons not due to our error: Returns or Exchanges will not be accepted.
6. Refunds:
- Refunds can take 10-15 business days from the date the item returned was received by us or by our supplier.
7. Warranty:
- All new products have Full Manufacturer's Warranty. Unless specificly stated, Refurbished products might carry Full Manufacturer's Warranty or only a limited 30 days Warranty (please ask before you buy). Unless specificly stated, used products carry no Warranty but can be returned within 14 days of purchase.
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