WONKEYDONKEYBAZAAR AIMS TO GIVE 100% CUSTOMER SERVICE and 150% customer satisfaction... but , unfortunately, delays in postage via ROYAL MAIL occur, through no fault of my own. (proof of postage, signed for, tracking details will prove that they have been sent).. IF THIS UNFORTUNaTE EVENT OCCURS I APOLOGISE BUT HOLD NO RESPONSIBILITY FOR THIS, I HAVE DONE ALL IN MY POWER TO ENSURE SWIFT, RELIABLE POSTAGE/DELIVERY OCCURS..I promise to do in my power, above & beyond to assist in every way I can.

·Upload valid tracking within 1 business day of payment

·Offer a 30-day return window, and provide refunds within 2 business days of a returned item

·Respond to any questions and communication from buyers in a professional manner within 1 business day

·When an Item not Received request or Return is filed, respond to the request and work with the buyer to come to a resolution quickly