Returns and Exchanges Policy
Returns
1. Eligibility: Items must be returned within 14 days from the date of purchase.
2. Responsibility: Customers are responsible for return shipping costs unless the item received was incorrect or defective.
3. Condition: Items must be returned in their original condition, unworn, unwashed, and with all original tags attached.
4.Original Packaging: Items must be returned in their original packaging to be eligible for a full refund.
5. Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.
6. Non-Returnable Items: Custom or personalized items
Refunds
1.Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2.Deductions: If items are not returned in their original condition (e.g., damaged, worn, or missing parts), a deduction will be made from your refund amount.
3.Method of Refund: Approved refunds will be processed to the original method of payment within 7-10 business days.