Josh Kovaks is the building manager of The Tower, an upscale apartment complex in New York City that has Wall Street billionaire Arthur Shaw as its penthouse tenant. Josh, a friend of Shaw's, has given him the hotel staff's pension fund to manage. Shortly after the story begins, Shaw is placed under house arrest by the FBI for masterminding a Ponzi scheme, embezzling up to $2 billion. Realizing they will lose their pensions, the staff members are distraught, and the doorman, Lester, even attempts suicide. Josh, his brother-in-law and the Tower's concierge Charlie, and elevator operator Enrique are fired after angrily confronting Shaw for his scheme.