DELIVERY, INCLUDING PACKAGING, HANDLING AND INSURANCE ANYWHERE IN THE CONTINENTAL U.S. FOR EACH SOFA SET IS FREE! THOUGH SHIPPING IS FREE TO YOU, PLEASE BE AWARE OF THE BURDEN WE BEAR IN FREIGHT COSTS. NO SHIPPING TO ALASKA, HAWAII, VI, PUERTO RICO, APO OR FPO OR INTERNATIONAL ADDRESSES - EXCEPT WE DO SHIP TO CANADA. THANK YOU.
IMPORTANT MESSAGE FOR OUR CANADIAN FRIENDS ONLY:
BY SELECTING THE SHIPPING AND PAYMENTS TAB AND ENTERING YOUR POSTAL CODE, YOU WILL FIND AN ADDITIONAL DOLLAR AMOUNT THAT WILL COVER ALL ADDITIONAL COSTS OF GETTING THIS ITEM TO CANADA, INCLUDING EXTRA INTERNATIONAL TRANSIT COST AND THE DUTY AND TAX IMPORTATION FEES YOUR COUNTRY WILL ASSESS AT THE BORDER. HOWEVER, IF YOU ARE LOCATED IN A PART OF CANADA MORE THAN 100 MILES NORTH OF THE USA BORDER (OR IN NOVA SCOTIA), WE RESERVE THE RIGHT TO REASSESS INTERNATIONAL TRANSIT AND YOUR IMPORTATION COSTS BASED ON YOUR POSTAL CODE. AND, IF THEY EXCEED AN AMOUNT HIGHER THAN YOU ARE WILLING TO PAY, WE WILL BE HAPPY TO CANCEL YOUR ORDER AND PROVIDE A FULL REFUND SO NO HARM IS DONE. IN TURN, BY PLACING AN ORDER WITH US, YOU AGREE TO THIS DISCLOSURE AND UNDERSTAND THAT BY DOING SO, WE INTEND TO MAINTAIN OUR 100% POSITIVE FEEDBACK. THANK YOU.
Your furniture is individually boxed or packaged in foam and/or plastic and is delivered strapped to one, or a number of pallets. Once it arrives to your home town, you will get a phone call to schedule a delivery appointment for the next business day or as soon as you can accept it thereafter (usually a 4-hour window where you need to be present at the time of delivery to inspect product packaging for potential damage prior to signing a release form). Your advertised price only includes the driver pulling up to the end of your driveway in a big semi-truck and moving the pallet(s) with your order to the back of the trailer. From that point, the driver should unwrap your order from the pallet(s) into its individual packaging or boxes. You will then need to move each individually boxed or packaged piece from the back of the trailer and into your home. Large furniture can be heavy and cumbersome so be sure to have your kids, family, neighbors, friends, pets, etc. available to help. If you do not own a flat bed hand truck (dolly), we strongly recommend renting one. If you would like to add an optional lift gate service to your order (not automatically included at our advertised price), where the driver will off-load your pallet(s) from the back of the truck and onto the ground using a hydraulic lift gate & pallet jack, please let us know. Still, from that point on the ground, you will need to get the item(s) into your home. However, some drivers may, at your request, roll the pallet(s) up your driveway and into your garage (as long as your driveway is not a mile long, up a hill, or made of gravel). There are also upgraded delivery services like "inside first dry area" – also known as "threshold"; "room of choice" (includes up to 2 staircases); "room of choice and packaging removal"; and "room of choice, packaging removal and basic tools with light assembly" (up to 30 minutes). Let us know if you'll need additional delivery service beyond "back-of-truck" after placing your order so we can offer that additional service. Finally, once shipped, we will email specific delivery and acceptance guidelines which must be followed to validate insurance coverage.
WE ABSOLUTELY ONLY SHIP TO VERIFIED & CONFIRMED PAYPAL ADDRESSES. PLEASE PROVIDE AN ACCURATE PHONE NUMBER FOR OUR SHIPPER. SORRY - FPO & APO MILITARY BASES AND INTERNATIONAL SHIPPING NOT AVAILABLE - EXCEPT WE DO SHIP TO CANADA.