v.11
BUY WITH CONFIDENCE:
·
Everything we sell is BRAND NEW & AUTHENTIC and purchased at
CalvinKlein.com, Calvin Klein outlet, Coach.com, Coach outlet,
Fossil.com, Fossil outlet, KateSpade.com, Kate Spade outlet,
MarcJacobs.com, Marc Jacobs Outlet, MichaelKors.com, Michael Kors
outlet, RalphLauren.com, Ralph Lauren outlet, ToryBurch.com, or Tory
Burch outlet.
· We offer previous seasons' models at highly discounted prices
· We do not buy from 3rd parties
· We do not re-sell customer returns if the package seal has been broken
· We keep stock and ship from smoke/pet-free environment
· Battery-operated watches may require fresh batteries
Due
to a variety of devices and settings, display of colors may vary. We
attempt to describe colors as accurately as possible, but the only way
to guarantee the right color is to match it with manufacturer's color
code provided in the item description.
Patterned
designs are not precise; patterns may shift due to material cut. Posted
images and actual items may differ depending on pattern shift.
We offer discounts to first responders and
active-duty
military personnel (proof is required), as well as quantity discounts.
Due
to inaccuracies in catalogs, some of the values in "Item
differ from values in item description, please ignore the values from
"Item specifics" section.
!!! MUST READ !!!
!!! RETURN / REFUND POLICY !!!
!!! MUST READ !!!
We
do not charge re-stocking fee; there is no charge to return a sealed
item. However, there is an open item fee if the outer package has been
opened. Please understand that we cannot resell returned items as new.
Items opened by customers are not considered new.
Unless otherwise
specified, items could be returned within 3 days, but there will be a
25% or $10 (whichever is greater) open item fee. The Customer is also
responsible for shipping costs. Items returned after 3 days will be
considered used and there will be 50% used item fee. If the customer
files a false claim, i.e., item not as described, doesn't seem
authentic, doesn't work, defective, etc., a 50% fee will be deducted
from the refund. Absolutely no returns / refunds after 30 days.
Items
that have been accessible to pets as well as items with odors or signs
of wear will not qualify for refunds. Missing parts, i.e., retail tags,
gift receipts, dust bags, gift bags, gift boxes, etc., as well as not
following return instructions, will be subject to additional deductions.
To return the item please contact us for RMA# and return instructions.
We
sell only genuine merchandise; we do not purchase from 3rd parties. We
do not sell counterfeits, fakes, or knockoffs. If you have any doubts
about your item, you can verify its authenticity at any manufacturer's
store or outlet. If this option is not available and you have a reason
to believe that your item is not genuine, you must file a police report
before returning the item. The police report must be filed by the
original customer; we cannot guarantee 3rd party transactions. Without a
copy of the police report, return as "doesn't seem authentic" will not
be accepted.
Users falsely claiming that DCI American Starlex, Inc.
sells counterfeit merchandise will be prosecuted to the fullest extent
of the law.
If
any part of the order is missing, you must file a police report and
provide a copy to us before returning the item; a copy of the police
report will enable us to file an insurance claim with a carrier. If the
copy of the police report is not provided, it will be assumed that
"missing" parts are stolen by the
recipient
and a police report will be filed against the aforementioned recipient. Refund deduction will
also
reflect the value of the missing parts.
All leather goods have
blemishes,
indentations,
scratches, discoloration, bumps, creases, etc. Sometimes they are
microscopic and not visible to the naked eye, but sometimes they are
visible. We inspect every item upon receipt, unless it comes sealed from
the manufacturer. If we receive an item that has a blemish noticeable
from 3+ feet at any light angle, the item is returned to the
manufacturer. If there is a minor blemish noticeable from less than 3
feet or at a specific light angle, it is considered acceptable. However,
you can request an additional inspection (free of charge) to make sure
there are absolutely no visible blemishes. If you do not request an
additional inspection and find a blemish upon arrival, return as "not as
described" or "defective" will not be accepted.
Foil
accents on leather, especially on pebbled leather, are not designed to
be permanent. The foil will come off protuberant areas and remain in
sunken areas. The "flaking" or "shadowy" effect could occur during the
manufacturing process and could be seen on brand new items; this is not a
defect. Soft bags are shipped folded by the manufacturers; it may take a
while for a bag to take its original shape. Stuffing the bag with
something soft, i.e., folded clothes, will speed up the process.
Unstructured bags, i.e., reversible totes, do not hold shape.
All
items come with the original manufacturer's warranty. Unless it is
sealed, we check every functional item, i.e., zippers, snaps, locks,
etc. If there is an issue with a functional item during warranty period,
it will be repaired or replaced by the manufacturer.
If delivery delay is caused by a carrier, we will file an insurance claim upon customer's request.
If the item arrives damaged, we may require a signed affidavit stating that fact to collect on the insurance claim.
The customer will not request a refund before the claim is resolved.
"NWB" stands for "new with bag"; "NIB" stands for "new in box".
We
understand that the process of reading through a long list of terms and
conditions is very annoying, but we had to post it to be protected from
unscrupulous users. As a token of our appreciation, we are providing
the piece of information that will save you 5% purchases. If you
have a Target Red Card (if not, you can apply for free), you can
purchase gift cards at a 5% discount on Target.com or in Target
stores. Then you can use gift cards as your payment method .
If you want to purchase from us, but don't have gift cards yet,
please let us know before placing the order and we'll hold the item for
you.
!!! WARNING !!!
Designer
items are a luxury, not a necessity. Please think carefully before
spending money on what you might want, but definitely do not need.
Purchasing our items constitutes acceptance
of our return / refund policy.
I
f you do not wish to pay an open item fee, please return the shipping box/package unopened.
Thank you!
Copyright
© 2024 DCI American Starlex, Inc. All rights reserved. Updated 1/1/2024.