BUYING & RETURNS:

WHEN BUYING:

• IF YOU'RE NOT SURE ABOUT A PART OR AN ITEM FOR YOUR VEHICLE, PLEASE CONTACT US AND WE WILL GET YOU THE RIGHT PART.  WE HAVE OVER 20 YEARS OF LEXUS AND TOYOTA EXPERIENCE. 
• VEHICLE IDENTIFICATION NUMBERS (VIN) IS VERY HELPFUL WHEN ORDERING A PART. 
• LET US HELP YOU FIND WHAT YOU NEED.

WHEN RETURNING A PART:

• OUR POLICY IS VERY SIMPLE. IF FOR ANY REASON YOU DO NOT FEEL SATISFIED WITH OUR PRODUCT, WE WILL REFUND OF YOUR MONEY (EXCEPT SHIPPING). WE ONLY ASK THAT YOU SHIP THE ITEM BACK. NO QUESTIONS ASKED!! HOWEVER, A 20% HANDLING CHARGE WILL APPLY TO SOME RETURNS. PLEASE INQUIRE. 
• THE BOX/BAG HAS TO BE IN GOOD CONDITION. CAN NOT BE RIPPED, MARKED OR HAVE ANY DEFECTS.  THE PACKAGING CAN NOT BE DAMAGED.
• NO RETURN AFTER 30 DAYS FROM PURCHASE.
• ELECTRICAL PARTS ARE NOT RETURNABLE. 

 WARRANTY:

• THE MAJORITY OF OUR PARTS COME WITH A ONE (1) YEAR WARRANTY FROM THE MANUFACTURER. IF YOU HAVE A QUESTION REGARDING ANY ITEM, PLEASE FEEL FREE TO ASK US.