We Offer Customization
o Want to add A personal touch to this piece? Contact us and we will create one just for you.
o Customizations We Offer:
1. Ring Resizing All Ring Size Available
2. Metal Change (10K Gold / 14K Gold /18K Gold)
3. Metal Color Change (White/Yellow/Rose)
4. Engraving (Name or any message - no of characters subject to size of jewelry)
5. Anything under the sun that catches your fancy, we will give it a try :)
o Please send us a message for any customization requests and we will get back to you
Payment Policies
* We accept payment via PayPal only as it’s the most secure way of payment for buyer as well as seller. Moreover PayPal provides facility to pay by credit card & other net banking options.
* Payment is required within 3 days of the sale of an item.
* Please note that PayPal eCheck take 5-7 business days to clear.
* In case of non-payment we reserve the right to relist the item and an unpaid item report will be made correspondingly.
Shipping Terms
* Orders will be shipped within 10 business days after successful clearance of payment.
* In case of Expedited Shipping,
* Expedited Shipping will minimize the number of days of estimated delivery time.
* Business days do not include Saturdays, Sundays and Federal Holidays.
* We ship to PayPal Confirmed Addresses Only unless specified by the buyer externally.
* Please provide your Full Address and Contact Number for easy delivery.
* Buyer is responsible to pay for import/custom duties levied (if any) in their countries.
* If location of delivery is in remote area then Extra charges will be applied for the door step deliveries.
* We'll update the tracking information as soon as your item is shipped from here.
* For Bulk Shipping discount please contact us before making any payment or before placing an order. We’ll surely work together on the same.
* If shipment returns to us for incorrect address, unclaimed package or any other reasons, we will resend the package for you after investigation, but in such cases buyer requires to pay fees for the re-shipment and shipping rate will be charged as per actual.
Return Policies
We want to ensure that you are completely satisfied with your purchase. If you are still not satisfied with the item which we delivered you then please let us know before leaving any feedback and allow us to work with you to completely resolve any issues that you might be facing.
* Buyer must inform about any issues with the item within 2 days of receiving it.
* Buyer can return the item for a FULL REFUND (excluding return shipping cost), within 30 days of item(s) receipt date.
* If the items is found used, washed, damaged, altered then it would be claimed as a false return. Please note the same.
* All returns must reach us within 30 days after the item was delivered to you.
* The item must be in the original condition and with the original tags attached.
* We will issue a refund or send a replacement within 3 business days of delivery of merchandise back to us.
* Return Shipping Cost is to be paid by Buyer.
* Again Shipping cost is non-refundable.
* Import/custom duties are solely buyer's responsibility, hence it won't be considered under returns.
Terms & Conditions
* Please do not apply any highly effective chemical to clean the article. Prefer dry Cleaning only.
* In case of rhodium plated items (All the non-white/colored item), rhodium lasts on the item for few days (depending upon usage & care). Many factors such as sweating, contact of water, dew in weather or application of any other chemical, external scratching onto item are responsible behind rhodium starts coming off. We would request all the buyers to take note of this particularly.
* Offer price is for per piece.
* Please provide complete as well as accurate information at the time of payment.
* Please clarify all your doubts before buying.
* No Warranty.
* Weight and size of the items may still vary slightly from piece to piece due to difference in calibration of weighing and measuring scales.
* Color of item (i.e. Ring) and color of stones used into the item may not appear exactly as in real life due to variation in lights, resolution of personal computer or mobile Screens, angles of photography.
* Benefits and Uses of the product stated above are based on the general information available online. Results may vary person to person depends on the Frequency of usage.
* All purchase and winning bids are a firm commitment to buy and you are obligated to complete the transaction.
* By buying or bidding on an item you agree to be bound by all the conditions of sale included in the description of the item.
Customer Satisfaction
* We are here only for one reason & that is satisfaction of our valuable customer. We consider our customers just like GOD. We can't afford to make them even a little disappointed & so our all efforts will be to provide best quality products at best possible & competitive prices.
* All queries are replied promptly.
* For any queries, contact us by clicking "Ask Seller a Question"
* Due to high velocity of transactions, we may take more than 24 hours to respond. But we assure to reply any of you query or concern sooner than later. Be it even the silliest !
* Services to our VALUED CUSTOMERS stand foremost.
Feedback
* Please do not leave negative feedback as a way to communicate. Any rating given to a seller can't be changed or modified. So it’s better for us to communicate for faster and better resolutions to any dispute.
* We assure to work with you in case you are facing any issue regarding anything starting from order placement to order delivery in your hand.
* Write us for any concern regarding your purchase. We assure you to give a satisfactory resolution to it.
* Please help us to maintain a 5 Star DSR rating in all category.
*** Happy Shopping ***