in the following situation:
1. didn't check the shipping status.
2. items are broken.
3. items can't be fit.
The correct situation for using "items not as described" : we delivered you a wrong item
If you don't accept these agreements, please do not make a bid.
3. Sending us a message instead is a better and effective way to help you.
We are very glad to reply your message normally in 1 business day!!
We will do our best and sincerely make every buyer satisfied.