One set off rails for a Dell Optiplex CD-Rom or DVD-Rom. Will also come with the 4 screws. It is a new item. I appreciate your business and would like your buying experience to be a positive one. I will describe items to the best of my ability. I will communicate with you by sending you an invoice when you win an item, let you know when your payment is received and the item is sent, and check in a few weeks to see if your item has arrived if I haven`t already heard from you. I will always ship the item the day payment is received unless the post office is closed, then it will be the next day. The shipping charges are the actual charges I have. Taxes and handling are not reflected on the package so the number may be slightly different than you see on your package. I would appreciate a 5 star rating across the board with a positive feedback and you will always receive positive feedback in return. If for any reason you feel like you cannot leave 5 stars in each category, please contact me so that every effort can be made to rectify the situation. I want you as a customer, but more importantly, I want you as a return customer. With good ratings, I can continue to provide good prices. Thanks and good luck. |