FRESH batteries are included in this USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works. I am a remote specialist so please make sure that this is THE CORRECT MODEL you need (DO YOUR RESEARCH BEFORE BUYING, BE ABSOLUTELY CERTAIN- 99% of returns are due to buyers ordering the wrong remote). FOR SECURE DELIVERY, MOST APARTMENT AND METROPOLITAN ADDRESSES WILL NEED TO SIGN FOR DELIVERY FROM YOUR MAIL PERSON, please make sure that your address is correct before buying. To see if this is the correct remote for your device google the EXACT model number of your device with the word remote in the search field Ex: "Sony ABC-12345 Remote Control" To see if your existing remote is broken or if its your unit that is defective, the link below will teach you how to test your remote for function https://www.youtube.com/watch?v=UMPoifERrNs