Receive the best possible in-service training via DVD. MANY different subject matters experts are on this great DVD with almost 4 hours of various segments. You will also receive a code to go online for the powerpoint hand-outs, quizzes and a tracking sheet to keep track of the in-service training your team will receive. This is a great opportunity to use our quality DVD's for daily in-service, role call training, coaching or remediation. It's also a great way to get diversified training for new and existing employees. Use the DVD to help achieve continuing education hours and credits!

Included in Volume 8: 

DVD Intro- Kevin Willett (1:19)
Leadership-Doug Showalter (7:49)
9-1-1 on DVD goes to Disneyland- Kevin, Andrew and Leslie(8:18)
Customer Service Challenge- Leslie Whitham(11:45)
Teen Date Violence- Kevin Willett(14:30)
CTO Refresher- Andrew Trygg (10:10)
Policy Pt. 1- Leslie Whitham (13:47)
Policy pt. 2- Leslie Whitham (17:05)
Suicide Callers- Andrew Trygg (09:27)
Recruit Train Retain- Doug Showalter (11:20)
Developing a Briefing Training- Andrew Trygg (06:55)
Fitness:Phone Apps- Leslie Whitham (02:20)
Disorientated Callers- Angela Van Dyke (23:06)
Distraction Calls- Andrew Trygg & Leslie Whitham (12:11)
Building Healthy Teams- John Korman (13:38)
Say This Not That- Interpersonal- Doug Showalter & Leslie Whitham(12:11)
10 Ways to Lead- Andrew Trygg (09:02)
Trucks and Trains- John Korman (06:02)
Tape Review- Iowa- Leslie Whitham (11:24)
Supervision- Gordon graham (13:57)

Included in Volume 9: 

Introduction-Andrew Trygg (0:45)
Communications A to Z-Doug Showalter (13:41)
Generations pt. 1-Kevin Willett(15:30)
Generations pt. 2-Kevin Willett(16:34)
Effective Evaluations-Andrew trygg&Leslie Whitham(16:54)
Bullying-Kevin Willett(14:41)
Language Interpreters-Brianne Nelson(10:19)
Traffic Stops-Andrew Trygg & Leslie Whitham(18:34)
Locations-Doug Showalter(16:26)
Informal Leadership-Andrew Trygg(11:46)
Managing The Air-Jay Somerville(12:22)
tape Review-Kevin Willett(18:40)
 Fittness: Walking to Running-Leslie Whitham(1:56)
Tape Review-Jay Somerville(8:13)
Leadership: Disney University-Kevin Willett(20:40)
Ethics-Steve Vermeer(19:33)
Customer Service Challenge-Leslie Whitham(8:04)
The Audit Function-Gordon Graham(6:54)