Shipping & Handling  Details

Default Shipping Cost or Free  Shipping Information: 

? Default  shipping cost or free shipping service is only for the customers from  Canada or the lower 48 United States by Canada Post, USPS or the UPS  Ground. Customers from other areas or needs other shipping ways, please  contact us.
? Buyers  from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska, Hawaii,  PO Boxes, APO/FPO addresses or other countries/areas, there  WILL be extra shipping costs, please contact us for more detailed  information.
? Please  make sure your address is valid for both UPS and USPS services. Any  costs incurred because of incorrect or undeliverable address should be  undertaken by buyer.

Handling Time: Shipping  is usually made in 1-3 business days after payments cleared. Orders are  processed from Monday-Friday; Not on the weekends & public holidays.

Sales tax /  Customs duties: Any  sales taxes or Customs duties are not included. If came out, they must  be undertaken by the buyer.

Damage In  Shipping: Email or  call us First! We will work with you to get the case resolved in the  fastest method.

Return / Refund

If you are not 100% happy with your  purchase, please contact Us. Please don't directly opened a request or  case without informing us, or else, we will do some discounts on the  warranty and other sales-services later on. Hope for your understanding.

Returns & Exchanges

? All  returns must be made within 14 days of delivery date. Items must be in  new, unused condition, with all original materials included with the  shipment. A partial refund may be applied for opened or damaged items,  depending on the condition.
? Items  returned under the buyer’s remorse: The return shipping fee must be  covered by the buyer; The original shipping cost will also be deducted  from the refund. 15% restocking fee of the items purchase price will be  charged. 
? Returns  that are the result of our seller's error: Buyer will receive a full  refund of the item as well as shipping charges
? All  returns require a RA (Return Authorization) number that will be given by  our seller. Please contact with us at first for more details.

Defective & Damaged Products 

? If  product was received damaged or not as described, please send us some  pictures or videos, so we could well understand your problem, then solve  them for you ASAP. Besides, it's much helpful for us to claim with UPS,  remind our related department to pay much more attention to packaging  later on. Hope for your understanding.
? Replacement  or refund of defective or damaged products can only be returned in  exchange for the exact same product, or else, the purchase price will be  refunded back to your original payment method. 
? If  an item is received damaged, customer service must be contacted within 7  days of receiving your item. All returns require a RA (Return  Authorization) number as above.

Payment

Warranty & Feedback

Double Handed Carrying Clamp