This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.

Este es un servicio de reparacion, ¡debe enviarnos su modulo para su reparacion! No esta comprando una pieza de repuesto.

Repair Service Process

How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive a message with the required shipping information and how to package your module(s)
3. You then ship your defective module(s) to us using the address we provided in the message
4. Package the form and your module for repair
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you




Models affected:

UN55F7050AFXZA
UN55F7100AFXZA

Different part/board numbers we service:

BN44-00629A


Power Supply Board failures our service covers:
TV will not turn on
TV will shut off on it's own
TV continuously clicks on and off or until finally staying on
TV has no power, appears dead with or without the standby indicator lit
TV turns on but both audio and video aren't working. (if audio works with no video you may have a backlight issue)

Warranty Terms:

Warranty is for 90 days. Warranty does not cover lightning strike, physical damage and failures that are not related to the original repair. The warranty starts from the date of departure of our repair center. 

A $20 testing fee plus S&H will be incurred if the module is sent to our facility and is found to be functional. Payment of these fees are required before the module can be returned to you.

Customer is responsible for all return S&H costs to our facility for warranty repairs.

Common Questions:

What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)

What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order

What if I'd like to ship you multiple boards for testing?
We charge a non-refundable $20 flat bench fee per module to be tested along with any additional return shipping fees.

Do you work on boards that have been serviced before or have missing parts?
No.

What happens if you can't fix my board? 
It is rare that we are unable to fix a board, however there are instances where unusual failures can occur, if this is the case, we can offer two refund options
1. A full refund is issued and we keep the board
2. A full refund is issued but a shipping fee is charged to send the board back
If the module has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $20.00 non-refundable bench fee will be held.

What if you receive my board in working condition and it passes your tests?
If we receive your module(s) in working condition, a refund minus a non-refundable bench fee of $20 will be incurred along with return shipping fees.

Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!