• Items normally get shipped out in 1 business day. • Order placed on weekend or holiday will be shipped on Monday or next working day.
• We use USPS First Class Mail (with tracking).
* International buyer's please allow extra time for delivery, sometimes packages will be delayed in customs.
Delivery Time
Below is the approximate delivery time to different countries (just estimated, not guaranteed): • 2-7 working days to buyer in USA
* International Orders can take 3-6 weeks for delivery if they are delayed in customs.
Return/Exchange
No exception. • We will process RMA within 1-2 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception. • ALL NON SELLER MISTAKES will be subject to a 15% restocking fee and merchandise must be in the unused condition only.
* All of our items have small unique identifiers and will be inspected upon receiving prior to any refund/ replacement being issued.
Each cartridge has a chip installed. the chip acts as a page counter so it can display correct ink levels. MFC-4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J460DW, MFC-J480DW, MFC-J485DW, MFC-J5520DW, MFC-J5620W, MFC-J5720DW, MFC-J680DW, MFC-J880DW, MFC-J885DW * International buyer's please allow extra time for delivery, sometimes packages will be delayed in customs. Below is the approximate delivery time to different countries (just estimated, not guaranteed): • We will process RMA within 1-2 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception. • ALL NON SELLER MISTAKES will be subject to a 15% restocking fee and merchandise must be in the unused condition only. * All of our items have small unique identifiers and wi