• Items normally get shipped out in 1 business day. • Order placed on weekend or holiday will be shipped on Monday or next working day.
• We use USPS First Class Mail (with tracking).
* International buyer's please allow extra time for delivery, sometimes packages will be delayed in customs.
Delivery Time
Below is the approximate delivery time to different countries (just estimated, not guaranteed): • 2-7 working days to buyer in USA
* International Orders can take 3-6 weeks for delivery if they are delayed in customs.
Return/Exchange
No exception. • We will process RMA within 1-2 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception. • ALL NON SELLER MISTAKES will be subject to a 15% restocking fee and merchandise must be in the unused condition only.
* All of our items have small unique identifiers and will be inspected upon receiving prior to any refund/ replacement being issued.
Each cartridge has a chip installed. the chip acts as a page counter so it can display correct ink levels. DCP-J132W, DCP-J152W, MFC-J245, MFC-J285DW, MFC-J4310DW, MFC-J4410DW, MFC-J450DW, MFC-J4510DW, MFC-J4610DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J650DW, MFC-J6520DW, MFC-J6720DW, MFC-J6920DW, MFC-J870DW, MFC-J875DW, DCP-J172W, DCP-J4110DW, DCP-J552DW, DCP-J752DW * International buyer's please allow extra time for delivery, sometimes packages will be delayed in customs. • We will process RMA within 1-2 days when we receive the item back. We exchange/replace item if only item is in same condition as when we shipped out. No exception. • ALL NON SELLER MISTAKES will be subject to a 15% restocking fee and merchandise must be in the unused condition only. * All of our items have small u